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Dr. Jennifer Kickham Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
21.4 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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12 Ratings with 3 Comments

5.0 Rating

April 23rd, 2015

In one word, Perfection!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 16th, 2013

If you have to have surgery, it should be this careful, MGH.

I appreciated the flexibility of the office staff scheduling my surgery. I also think the surgery and hospital care went well. She considered my concerns and explained options well. The post op took a while to get me a room but the care was very good.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 10th, 2013

very pleased see review

My fiancee is an experienced nurse and I am a physician. We chose Dr. Kickham based on some referrals from other MGH docs I know. Our debate was between minimally invasive treatment (fibroid embolization) or hysterectomy, and then between local gynecologists and MGH. Although in retrospect the embolization would have been a better choice we had some concerns about some findings on US that we couldn't explain, so we went for hysterectomy. WE also had local concerns not about our gynecologist but hospital care, so we went with MGH and Dr. Kickham. WE were very pleased. She was very professional. She spent a lot of time with us, both together and my fiancee privately. She made a few follow up calls and emails, and when the time came for the procedure was right on the mark time wise, very efficient, very nice, did very good work. Despite the massive size of MGH and despite some other reservations i've had about the place, we moved through it professionally, smoothly, efficiently. People were very pleasant and efficient for a big city hospital, responsive, approachable, and not arrogant at all, and Dr. Kickham was an excellent leader of this team. I see she has had a few less than optimal reviews and frankly I cannot imagine why.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 13th, 2016

5.0 Rating

December 15th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

January 31st, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 29th, 2014

2.3 Rating

February 10th, 2014

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 28th, 2011

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 15th, 2009

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

November 14th, 2009

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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