Overall Review

3.9
  • 12 patient ratings
  • 5 comments

Last 12 months:

1.0 (-2.9)

5 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
July 23rd, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Nastelin is a rude doctor. She spoke more about my husband than she did about me. She never offered lifestyle changes or diet changes for my diagnosis. Dr. Nastelin spent very little time with me. I asked her to make changes on my record and she got into a shouting match with me. I find her to be unprofessional and I switched doctors so I never have to see her again! Better doctors do exist!
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4.0 of 5
May 21st, 2015
Very caring, great doctor
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Nastelin has been my doctor for more than 15 years. She is a very good doctor, she listens to you, does not rush you..Her staff is also good, able to answer questions and they are efficient. The only thing I think needs to improve is the waiting period. She is always late for appts. I would highly recommend her.
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5.0 of 5
June 8th, 2010
Terrific
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been seeing Dr. Nastelin for years - she's terrific. She remembers me, is very approachable and seems to really care. I never feel rushed and yet, she is efficient and on always on time. She's a Harvard med school grad who is very intelligent and quick to diagnose problems. She answers my questions very well without ever seeming the least bit patronizing. I would recommend her.
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5.0 of 5
October 2nd, 2009
Totally happy
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
She's smart, caring and has a sense of humor. Patient check in is easy, the waiting area is nice and the facility provides most medical tests, so it is very convenient.
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4.0 of 5
March 29th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor is very good but the U of M system really doesn't support her or the patient. Staff is not knowledgeable and does not follow through with doctor or patient requests.
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