Dr. Jennifer Hensley MD Patient Reviews

  • Dermatology Rockville, MD

Overall Rating

3.8
  • 9 patient ratings
  • 1 comment

Last 12 months:

4.6 (+ 0.8)

9 Patient Reviews

  • Excellent
    44%
  • Great
    22%
  • Good
    11%
  • Poor
    11%
  • Bad
    11%
  • Friendly Staff
  • Promptness
  • Wait Time 20 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 9 reviews

1.0 of 5
May 23rd, 2016
If you want to spend extra $300 dollars go for it!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I needed annual whole body exam because I have very fair skin. During this appointment I complained about rash which looked like eczema but was not itchy. I have eczema for my entire life. Doctor Hensley told be that she is unsure if this is eczema and took biopsy to make sure. Biopsy confirmed that it was eczema (no surprise). She prescribed cream which did not help much. 3 Weeks later I received a letter from my insurance which said that claim from pathology lab was denied because whoever submitted this biopsy test did not get preauthorization from the insurance company. I called to my insurance and I was told that pathology lab is out of network and before dermatologist sent any labwork there she had to get authorization which apparently she did not. So now I have to pay $300 dollars bill to this pathology lab for unnecessary biopsy. Also appointment claim was $186 but biopsy procedure $183. So I can assume that biopsy was totally unnecessary and this doctor just makes money. What kind of dermatologist you should be to do not know how eczema looks??? And how you can not know how insurance works! Would not recommend to anybody.
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5.0 of 5
February 20th, 2017
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5.0 of 5
February 14th, 2017
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5.0 of 5
January 13th, 2017
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4.0 of 5
November 21st, 2016
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4.0 of 5
November 21st, 2016
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5.0 of 5
December 8th, 2015
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3.0 of 5
June 1st, 2015
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2.0 of 5
May 5th, 2015
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