Dr. Jennifer Reynard MD Patient Reviews

  • Pediatrics Jbsa Ft Sam Houston, TX

Overall Rating

  • 4 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 2.0)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 37.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup
  • Bedside Manner

Showing 1 - 1 review

5.0 of 5
March 3rd, 2010
Great Doc but she needs to change to another office
Wait time
60 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Reynard is a good pediatrician. A little rushed but caring and concerned, a great supporter of breastfeeding too. The office she is in, however, on Southcross, is atrocious. The staff is ridiculous, rude, unprofessional... I feel more like I'm at the liquor store than a doctor's office. Also, the waiting room is pretty bad, uncomfortable, and no separate "well child" waiting room which is scary. The wait time is often ridiculous, very often more than 45 minutes... but I am thankful to be able to be seen (have my son seen rather) on short notice at least. That's a plus.My older son recently waited in the wait area while me and my younger son went back for him to be examined. The older son felt bad and was resting with his eyes closed and later reported to me that the front desk staff were cussing, smacking gum, in general behaving like... well NOT like you'd expect in a medical office!!Nurses and techs are curt, rushed, abrupt, and rush through descriptions of complaints and why you are there. Dr. Reynard is great but very often not available so one must take whatever doc is available and so far that has NOT been a good experience. More rudeness and rushing.
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