Dr. Jennifer Richards MD Patient Reviews

  • Family Medicine Springfield, IL

Overall Rating

3.9
  • 8 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.1)

8 Patient Reviews

  • Excellent
    63%
  • Great
    0%
  • Good
    13%
  • Poor
    13%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Wait Time 24 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

5.0 of 5
July 13th, 2012
Wait time
15.0 minutes
Would highly recommend dr Richards very outgoing and personable. Very easy to talk to. She really cares for her patients.
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5.0 of 5
June 5th, 2012
Excellence #shows
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My entire family sees J. Richards because we appreciate her time, experience and accuracy of problem. Young and old, she can handle it all.
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2.3 of 5
September 5th, 2011
Good Doctor, Poor Staff
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr, Richards is a very personable physician. Love the way she comes into he exam room and actually sits down and listens to all my concerns. Staff however seem to be very unprofessional. I never received test results within a 5 day period of taking the test. Very difficult to get an appointment on several occasions I was sent to the main clinic, even when I was in pain. The staff leaves a lot to be desired!
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5.0 of 5
December 22nd, 2016
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3.0 of 5
August 11th, 2015
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5.0 of 5
August 18th, 2014
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5.0 of 5
June 19th, 2014
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1.0 of 5
February 24th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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