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Dr. Jenny Batongmalaque Is this you?
  • 4
  • 1
  • 0
  • 0
  • 6

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
50 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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11 Ratings with 2 Comments

1.0 Rating

January 20th, 2015

Incompetent Office Staff

Wait time is almost always in excess of one hour. Tiny, uncomfortable waiting room with no air conditioning. Office staff lags behind with referrals and especially with prescription refills. Nothing seems computerized and lots of time is wasted giving a long explanation of conditions and medications; this interview is often performed by girls who seem untrained and unprofessional. On one occasion, I presented the girl with a list of meds, one of which is dosed in mcg (micrograms) instead of mg (milligrams), and she promptly "corrected" it by crossing it out and writing in "mg". When I corrected her, she just gave me a blank look like I was crazy. Between the waiting time and the absurdly long hand-written interview (on a two-inch thick stack of paper records), a good portion of my day has been wasted. AND THEN, whatever prescription they are supposedly calling in has to be followed for three days by ME because the pharmacy has not heard from them. The doctor herself is nice, but the referral doctors are so much better all around.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

January 16th, 2011

TOTAL NEGLIGENCE

she is a BAD doctor and should NEVER have allowed to come here and practice!!!!!!!!I got a BLADDER CANCER BECAUSE OF HER NEGLIGENCE!!!!!!!!!!!!!

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 26th, 2017

1.0 Rating

June 30th, 2016

1.0 Rating

February 15th, 2016

4.0 Rating

October 2nd, 2015

5.0 Rating

September 25th, 2015

Easy Appointment
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

February 13th, 2015

5.0 Rating

October 10th, 2014

1.0 Rating

July 14th, 2014

5.0 Rating

July 3rd, 2014

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