Dr. Jerri Johnson MD Patient Reviews

  • Dermatology Altamonte Springs, FL

Overall Rating

4.6
  • 19 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.4)

1 Patient Reviews

  • Highly Satisfied
    79%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    0%
  • Wait Time 8.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

5.0 of 5
September 22nd, 2009
Get a Partner, Extend your hours.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I feel Dr. Johnson's office staff need to go back to basics with guest services. Starting with being nice on the phone and remembering the person your talking to is human and just trying to make an appointment. DR. Johnson appointments are so backed up if you miss or need to reschedule an appointment you can expect to wait up to 6 months. The ladies on the phone really don't care what's going on in your life or the importants of the appointment. All they really care about is leaving on time (even during the summer months-early Wednesdays) because DR, Johnson doesn't work past 2 or 4 pm o'clock. And only Monday - Thursday. (Doctor's hours)Most of all, I think the reservationist in the office are rude and not very pleasant. IM sorry to write a negative report, But all of Dr. Johnson good, Doesn't matter when her office staff is negative and unpleasant.
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