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I was happy that the surgeon was able to help my husband and found him pleasant, being said this I had to deal with a very nasty staff which in turn will hinder his practice if he doesn't straighten out his staff. They would not adhere to his orders to see my husband in two weeks. This started the nasty stuff. I had to insist. The one person I spoke to me told me that I was rude. Well you have to fight with them for everything.Was sending them momey per month until my insurance straighten out the in network and out of network. Billing stamped a red sticker on my statement, wheen I found out they owe us money,I call and they told me that I was rude and hostile and that I was not to call the office again. Where does one go when Dr not available to let him know about how his staff is going to have him loose his patience.
Can I give 0 stars for staff
Dr Chow is an excellent surgical oncologist. That being said, if you like a soft bedside manner you will not find it with him, He is a sharp straight shooter and while dealing with cancer he can be abrasive. Now for his staff... they are the MOST RUDE, UNPROFESSIONAL AND B*TCHY group of women I have ever come across. They have lied to me and even had the nerve to call me a liar! You will not find office visits pleasant so FYI after surgery you can see him at the hospital to avoid having to deal with them. NOTE TO DR. CHOW.... pay attention to these reviews and clean house!!
Dr. Chow really did am amazing job on my hands. I had carpal tunnel surgery in both hands. I can sleep better now. Thank you so much Dr. Chow
I was referred to Dr. Chow by my primary care physician for a consultation regarding some fingers that were starting to curl in toward my palm. It turned out I had to have surgery for something called Dupytren's Contracture. I couldn't have asked for a better surgeon. He over the entire procedure and recovery process with me and informed me of all the complications that could occur (but didn't, thank God!). My hand is better than ever and in fact I returned to see him for some moles I was concerned about. They turned out to be nothing but I see him on a yearly basis for skin checks just to make sure nothing pops up. I read all the previous reviews and found my experience was certainly nothing like those. The girls in the office were extremely professional and very nice to both myself and my husband who is also a satisfied patient. The nurse that went over my instructions prior to my surgery was very professional and took the time to answer my many questions both before and after my procedure. I am definitely happy with the care I've received by Dr. Chow and not only will I continue to see him as needed, but I will also keep recommending him to all my friends and family.
When I finally found Dr. Chow I was in the care of another Doctor. The first doctor performed surgery. After many months of not getting better, using their therapists, waiting for the pain to at least lesson I had Dr. Chow look at it. He went in doing exploratory surgery and found a major mistake that the first surgeon did. Dr. Chow fixed the problem. I have been using the physical therapist that Dr. Chow suggested and I can happily say with gratitude that my hand is on the mend. The extreme pain has greatly subsided. Looking foward to resume a normal life.
Dr. Chow ignored my complaints 2 days after surgery. Instead, he sent me to a therapist to look at my hand. I ended up at the ER and it took 2 calls from his own therapist, and the ER DR. before he would see me, a full week after my initial complaint. Had a full blown infection which caused excruciating pain. The lack of movement has left me permanently deformed; all after a simple trigger finger release. The incision had to be redone and left open, which formed a large amount of scar tissue. Dr. Chow's staff is unfriendly. The main objective of his practice is money, not his patient. What should have been a few week recovery and a simple procedure, has left me forever damaged. I use to teach piano which I can no longer do adequately. I also developed Reflex Sympathetic Dystrophy which Dr. was informed prior to the surgery of a past history but totally disregarded . Please think twice before deciding on your care.
Had, what was thought to be a wart on my finger. Dr. Chow gave me the option of topical treatments first and the option to surgically remove the growth. I opted for the removal. The day after the removal, Dr. Chow called me personally and told me I needed to come in for an additional surgery to clear out a cancerous growth. Dr. Chow was quick to ensure the cancerous cells were fully removed from my finger.
I would not recommend Dr. Chow to anyone. Reasons are as follows: Rude Staff when calling to make appointments. Dr Chow was very compassionate at first. performed surgery on me and was very compassionate until he told me the surgery was a failed surgery. Then there is nothing he can do and he will tell you to move on. He does nothing to help your cause, do not ever try to get him to help get a long term disability benefit, or write restrictions for a condition that is chronic. He will not.
I've had 2 surgeries from Dr. Chow and both unsuccessful. Now I'm seeing another doctor to fix it. Office staff is very rude also.
My experience with Dr. Chow was fantastic. My daughter suffered a severe dog bite to her face in 2008. From the very moment we met with Dr. Chow I knew she was in good hands. He was professional, attentive and willing to do whatever it took to help with the issue. Needless to say most people today can not even tell she was ever hurt in the first place. I have recommended people to him many times and will continue to do so! I cannot thank him enough for all that he did!
Con-man. Businessman...period. I would really like to see his Canadian College of medicine record. He is the most expensive of all too.
I have had two carpal tunnel surgeries with Dr. Chow, and two facial mole removals. Dr. Chow also removed a growth on my daughter's arm and took care of my father when he sliced his thumb with a table saw. He is incredibly efficient and professional. He was recommended to me by several Palos Hospital surgical staff members who stated that. Dr. Chow is the one that they would choose for their own family members.
Office staff is miserable. Dawn needs to get her nose out of the air and try to be courteous. Not a group of happy people.
Scheduling/office staff was rude and indifferent.
Not qualified to be a surgeon, especially hand surgery. I think that he is a comedian
My initial thoughts of Dr. Chow was slow and not personable. That was at the hospital when I first met him and I was in worried mom mode. My daughter amputated the tip of her finger ad i felt like we waited for ever at the hospital and we were sent from the immediate care center on the fast track. Dr. Chow is very professional and straight forward. the very first day he told me that if I was patient with him My daughter would have a good end result. I have taken my daughter to his office about 5 or 6 times now i have never had any issues in office they are always prompt and or early. My daughter is 7 weeks out now and I am amazed how good her finger looks. I would recommend Dr. Chow to any one who has a hand injury
Dr. Chow is very thorough, direct and kind to his patients. He always has time to listen and can tell what is wrong immediately. I was impressed. My appointment was at 1:15pm. I came and filled in the paperwork and was in the examination room before my scheduled appointment. I really appreciated this and after seeking Dr. Chow as a second opinion he was right on with the diagnosis. I was told to go to him first but then I listened to my pediatrican who sent me to another hand Dr. He made a big mess but Dr. Chow was direct told me what was wrong, how he had to fix the problem, and made my hand/wrist better.He is the guy!
I agree with all the comments above about his staff. The staff is extremely rude, probably the most unhappy people I 've met.
called about a problem with a proceedure done for my mom on a bed sore and was told by a wound specialist at the rehab center that its worse after he did his thing,when i called him he said who do you want to believe me or that person and said he didnt care what they said,should have done this research before letting him touch my mom.keep away!
Was sent to him for Independent Medical Review. The staff was rude and he wasn't any better. Spent 10 minutes with me and told me I had thyroid problem which was related to my carpals. Explained to him that I had a normal thyroid and had tests done last year. Looked at my hands did a grip test and sent me on my way. My claim was denied. Calling my family Dr to find out what thyroid issue I was being treated for that I don't have. Then I'm calling the workers comp people and complaining about this hack.
Not sure if Dr. Chow is a good surgeon!! Had some work done and then he still had to fix something and now in recovery from a second time around with him and he still didn't do what he was suppose to do and fix....very disappointed. Now I am thinking I have to take care of it by seeing another surgeon. I need to talk to some other previous patients of his that he has screwed them up....VERY IMPORTANT!!
I couldn't believe how rude his staff is. Him and his nurse were very nice, but not the other women. I wouldn't go back just because of the blond lady that insulted me.
Dr. Chow was very helpful and sympathetic of my problem. He took his time explaining what could be done and how the joints work. I was very impressed with him and his office personnel.
Office staff demeanor is terrible! Dr. Chow is very unprofessional . I would not recommend him to anyone, after being strung along after surgery, had to seek another Dr. to undo what he screwed up.
Very rude office staff, particulary his wife who works in the office.
And a fine man always concerned about me and my health always available (or his nurses)when i call I would reccomend him to anyone.Cares very much about his patients and a great bedside manner