Patient Reviews ? Write a Review
I've had two spine surgeries with Dr. Butler and I'm shocked to see bad reviews. With my first surgery, he said he thought I'd have 80% improvement in my pain. It turned out to be closer to 95%. When I started having problems several years later in a different area after my pregnancy, there was a discrepancy in the MRI and what Dr. Butler saw. He immediately picked up the phone and tried to contact the person who read the MRI and discuss what he saw. He truly cares about his patients and is an excellent surgeon. He's thorough and compssionate. I do not trust any other surgeon with my spine.
My overall experience was a good one. I have been there many times. One thing that needs to change are certain members of the staff. The office manager is a nightmare. This was the third visit for me and everty time I come there seems to be a problem. This time I was in the room across from her office. My door was open and she came by and closed it. I am very clausterphopic. She told me that she had no choice. I can hear her on the phone and I assume at times she is talking to patients. I can't believe she talks to people like that. I know I will never come back. I like Dr. Butler but my neck is healed and I never want to see her again. I watched her come out of a bathroom and almost run over one of her employees and didn't say excuse me.
He performed back surgery &spinal fusion on me. Told me what to expect. Spoke with me after surgery to explain my pain. He is confident without being cocky.
I am glad you had a positive experience. Thank you for your kind words.
I have read some of the negative comments regarding Dr. Butler and think there must be some underlying distrust of both doctors and the workmen comp industry. I saw Dr. Butler in October 2006 and he preformed surgery that same month. I felt he was and has continued to be up front and honest with me. He told me before the surgery it would not stop the pain because of the damage I have. I continue to have the issues he said I would but I am able to walk. That is something I was unsure of prior to seeing him. Periodically I have some new issues which arises and he has always taken the time to explain what was taking place with in my spine. I would highly recommend Dr. Butler to anyone who is having severe issues with their neck and spine.
Greg, Thank you for speaking out. It is greatly appreciated. When it comes to online reviews 96% of the negative reviews were left by non-patients. The patients that posted negatively here are those that have seen us for an IME/Independent Medical Exam. This exam is ordered by the patients insurance company. Often times when the advice of the physician is not in line with what the patient feels is correct the result is often public backlash. We do our best here to make sure even non-treating patients get the care they need. However at times we have to simply look at the facts that are presented and make a determination. I am glad you are doing well! Thank you for your kind words.
Jesse should have his license revoked. After being seen by 5 orthopedic surgeons who all recommended surgery during my work comp claim, the insurance company requested an IME to be done. I waited for almost and hour to see this joke, for all of 20 min. It took two months two receive my dictation in which he said that my MRI indicated I had to concerns with my back and I can return to full active duty. I have a slipped disc that is pinching a nerve and basically did what the insurance company asked to close the case and get paid. He is a con artist and will get what he deserves. Butler has several malpractice cases pending for the same issue. "Do not see butler"
Before I respond to Franks comments I will state that an Independent Medical Examination is basically a second opinion requested by the non-treating patients insurance company. Often times when the outcome is not favorable for the non-treating patient they lash out in a public forum. As you can see with other comments on this site they are almost all Independent Medical Evaluations. Frank, it is unfortunate that you feel that way. There is no way to address you as an individual because you did not use your last name. However even so we respect your privacy so we will address you in generalization. We are not your treating doctor. Dr. Butler was asked to complete an Independent Medical Evaluation. In that evaluation Dr. Butler spent 20 minutes with you, then after the exam the doctor reviewed 100 of pages of records that were supplied to us by your requesting insurance company. In 99% of all situations the medical records that are supplied to us are often incomplete. As far as the 5 physicians that recommended surgery for your particular situation - This is already in violation of Illinois State Law because you are not able to consult with more than 2 specializing physicians regarding a workers compensation claim. If you indeed consulted 5 physicians you have to ask yourself this; "why did I consult 5? did I not trust the first 2?" I would like to address your final comments. This will not be tolerated. It is unlawful to post slanderous and misleading information on this website. You state that Dr. Butler has "several malpractice cases pending for the same issue" - This is not only incorrect but it is also untrue. This can be verified by consulting the State Of Illinois Medical Examiners Board and State Legal Representation.
I was sent to Dr. Butler after my treating physician recommended a spinal fusion. Dr. Butler spent 35 minutes talking with me and gathering my history. i thought at the time, Dr. Butler gave it to me straight forward and upfront. As we spoke he recommended a more invasive procedure using the phrase "if you we're my patient". Wow- was I surprised when his report came back. What he told me in person and the IME report were totally opposite. Really disappointed in the flip/flop. Wouldn't have an issue if he had been consistent. Actually had thought about switching to his practice.
Unfortunately it is difficult to respond without knowing who you are. However, you visited our office as a non-treating patient for an independent medical evaluation that was ordered by your insurance company. During your visit we had the opportunity to meet with you and there was the potential of a physical exam (not sure if one was done). Your insurance company also submitted medical records that pertained to your injury. It is possible that during your visit an initial diagnosis and opinion on treatment was made. However after you leave our office a complete and thorough review of your records is done. There is always the potential for a change in opinion based on the presented facts. It is unfortunate that the report did not reflect the opinion that you desire, but all final reports are based on the information and medical facts that are provided to us. We will you well and wish you success in your future endeavors.
I was one who believed that the reason they were sending me to an IME four hours away was because he would say what workers comp. wanted. then I read the reviews from past IME patients ,so I already had my self prepared that even with all my medical reports confirming my injury that he was against me!!! Wow..was I wrong and I want to Thank You !!! You reviewed my case ,asked me questions,examined and tested my injury and most of all listened and never once did I feel you were working for enemy.once again Thank You,Dr Butler!!!!!
Thank you for the positive feedback. We really appreciate. Although you are not a treating patient your care is important to us. It was helpful that you came prepared. In doing so you gave us the tools we needed to offer fair and sound opinions.
After literally decades of suffering back pain attributed to muscle issues, Dr. Butler was the first one to correctly diagnose the myriad problems in my spine -- multiple burst discs, stenosis, osteoarthritis, etc.I had successful surgery almost exactly five years ago, and can't really think of a single complication. In addition, Dr. Butler is extremely professional and kind, and I swear he has a twinkle in his eye! All in all, I'm a very satisfied patient.
Thank you !!!!! I would recommend you to others!!! I still have some pain but I'm hoping in time it may go away:) But I thought you were a great group!
We are so very happy you are doing well. We all hope in time that your residual pain will go away. Keep up the good work, and let us know if you need anything.
I would definitely recommend Dr. Butler to others
Thank you for the excellent feedback!
This doctor is a disgrace to the medical field ,he cares nothing about the patient pain or suffering from the injury ,he' s all about the money and saving money for wc I, would not send a sick dying dog to him he would only let if suffer more instead of doing what right and ethical you would have a better experience and help with a non medical physicians if you need to see this doctor for any reason I just STRONGLY SUGGEST YOU PRAY And pray witch you will need a lot of prayer with this doctor ,just know every dog will have it DAY he sent to back to work full duty no restrictions and I can barely walk I needed surgery on the back and neck stay away from this doctor find another IME
It is unfortunate that you had such a horrible experience in our office. As a non treating patient it is our duty to take the facts that are presented to us by your treating physicians, imaging studies, and by you during an in office exam and make a recommendation based on the facts presented to us. If you are unhappy with our recommendation I urge you to seek out another treating physician. Although I am unfamiliar with who you are as a patient, we can only comment on this as a typical situation. This office prides itself on providing expert medical care, and assessment. We accomplish this by putting the care of our patients first. I am sorry you are upset with your outcome. I sincerely hope you eventually get the care and treatment you need to help you move forward and to return to a comfortable lifestyle.
L5 S1 fushion. Very satisfied.
I am very happy that you had a successful outcome. Thank you for your comments.
he only cares about money when he is an IME for work comp cases $1500 for 10 min,and didn't care what i had to say and didn't care about the pain i was in just wanted to make the company happy for repeat buiness and get rich.
We are very sorry you had an unpleasant experience. We understand that all injuries can be very frustrating experiences, especially when they are work related. Anytime treatment/recovery time basic guidelines for time and progress insurance companies make the call to have the data processed to make sure you are receiving the necessary care that will help you get back to work. There are times certain physicians just don't see eye to eye. At times this is based on opinion, but more often then not fact. The goal of an IME appointment is to meet with you, collect data and make an assessment based on that data. We care about your pain. We also care about you. However the unfortunate reality is our sole purpose is not to treat you as a patient but to present our findings to the requesting parties. We are sincerely sorry if you are not currently receiving the care that you need. Please call us if you have any questions.
This man has a reputation in the Chicago area for totally disregarding scientific data in favor of the insurance companies profits. This means he will not provide real constructive prognosis. He will underestimate your condition to aid inaction and non-resolution of your condition. He's a perfect insurance lapdog who sold his education for greed. Get a different IME!
The goal of our practice is to provide expert medical care and safe, accurate medical diagnosis. Because of this there will be times when our treatment suggestions are not in line with your existing treating physician. That does not mean we are siding with an insurance company, or practicing based on greed. We are sincerely sorry for your injury and understand your frustrations. We see it every single day. We understand that treatment is often approved based on the opinion of the consulting physician. Knowing this we want you to know that our goal is to make sure that we provide expert care, even though you are not a treating patient with us. We do this based on the facts that are presented to us at the time of your appointment. We wish you all the best and hope in time that you will achieve the outcomes you desire.