Overall Review

3.6
  • 29 patient ratings
  • 7 comments

Last 12 months:

3.8 (+ 0.2)

7 Patient Reviews

  • Highly Satisfied
    48%
  • Satisfied
    17%
  • Neutral
    7%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    28%
  • Wait Time 33.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
September 26th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Long office waits, never saw him except before the procedure for 5 sec, nurse practitioner conducted the before and after office appointments, a family member is in the process of getting a 2nd opinion for a probable misdiagnosis, also a friend was misdiagnosed. Won't go back unless it's an emergency and I'm dying.
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5.0 of 5
June 26th, 2016
Awesome Doctor!!!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Had a emergency procedure done by Dr. Chen to which I was in the hospital for 3 days. Dr. Chen came in introduced himself, explained to me what my problem was the procedure done, ect. Second day the assistant came in same thing, very nice as well. Had a few office visits. Wait time was a little long but what office isn't. Dr. Chen is a wonderful doctor even joked a little. Office girls just as friendly. I would recommend him to family and friends.
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1.0 of 5
December 29th, 2015
terrible experience
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had 2 procedures done by this Dr. I would not recommend him to any and over all horrible experience. never came an introduced himself before or after 2 procedures. I know this may be hard to believe not even after asking him a direct question he did not respond to the dismay of myself and the nurse handling me for discharge. I had to insist that he give me the results of my test the nurse anesthesiologist ran him down to get the information he still did not come to speak to me. horrible horrible experience. would not recommend him to anyone.
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1.0 of 5
December 17th, 2014
You never see him, only the assistant.....
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
All about the money and how many tests he can schedule....rude staff except for Donna.
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5.0 of 5
September 5th, 2013
Very good doctor
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Is always smiling and one of the most knowledgeable doctors I have ever met.
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1.0 of 5
June 20th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Don't come here 2 hour wait and counting
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5.0 of 5
August 2nd, 2011
Wonderful Doctor!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Chen is a wonderful well educated doctor. He keeps abreast of new tech. also. Wait time is brief and staff is great also.
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