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Dr. Jian Zu Is this you?

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30 Ratings • 5 Comments

4.0
  • 15
  • 7
  • 2
  • 3
  • 3

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
16.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 30 Ratings

One Star

Posted on March 31st, 2017

Dr. Jian Zu has been my PCP since 2014, she's never been a great diagnostician but her bedside manners and spirit made up for that in the beginning. I've always had a concern when bringing an illness to her because she would never run test, but instead give an excuse (i.e. I've had a lump on my left arm for the last few years and when it started getting larger, i brought it to Dr. Zu attention and she touched it with her bare hand and said "it's from gaining and losing weight". Fast forward to a phone conversation I had with her today where she hung up in my face because I asked he a question that was difficult for her to answer and I wouldn't let her off the hook with her normal "excuses" she provides. I kept probing for a clearer explanation that made since. Instead of her saying, you have an appointment scheduled for next week, let's discuss it then face to face she decided to hang up on me. I call the office back just to make sure we weren't disconnected and the receptionist informs me she's now in a room with a patient. Mind you, she was just on the phone with me 10 seconds prior. This tells me she intentionally hung up on me. At best she was 2 stars but due to this experience I will NEVER return to her.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on July 7th, 2016

Dr Zu always has time for you. She never rushes. She explains what's going on. She fits you in for an emergency appt. she validates you

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient

Posted on January 29th, 2016

Dr. Zu is a very caring physician. She sees my whole family. We've been with her for about 8 years.

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Attentive and Thorough

Posted on June 28th, 2014

Dr. Zu has been wonderful during every visit I have made to her office. She has been my primary physician for years and I think she is great!! No matter how busy she is, she always takes time to hear my concerns, discuss tests results and possible next steps as needed. Without reservation, I would recommend her.

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Very GOOD

Posted on August 3rd, 2012

Very Good Physician

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 6th, 2017

Five Stars

Posted on January 6th, 2017

Five Stars

Posted on January 5th, 2017

Three Stars

Posted on December 29th, 2016

Five Stars

Posted on November 19th, 2016

Five Stars

Posted on November 18th, 2016

Four Stars

Posted on August 26th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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