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Jill Russell DO Patient Reviews

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Overall Review

4.1
  • 12 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.9)

3 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 16.3 minutes

Showing 1 - 3 reviews

5.0 of 5
September 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Russell is amazing. Too bad she retired. She was my doctor for over 20 years.
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1.0 of 5
May 14th, 2015
Patient abandonment
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Russell has sent a letter to patients stating that she has retired and can no longer meet their medical needs. Upon calling the office one month after the letter was issued, she is still in active practice and her license states as such.
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5.0 of 5
March 8th, 2012
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Russell been our family physician for 17 years and during that time she has exhibited all the qualities one would expect and often exceeds expectations. She is caring and a terrific listener which explains her track record of superior diagnosis.
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