Overall Review

3.4
  • 21 patient ratings
  • 6 comments

Last 12 months:

2.7 (-0.7)

6 Patient Reviews

  • Highly Satisfied
    48%
  • Satisfied
    10%
  • Neutral
    10%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
August 14th, 2016
Worst doctor ever!!!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
0 Stars!!! She is not friendly, she is rude and condescending. She will order unnecessary lab work that is not covered by insurance. She also does not return phone calls even when she has crucial results to patients. She misdiagnosed my condition on top of that. Does not provide refills on chronic stable medications without an appointment. She wants you to come to her office too frequently for no medical reason. I would not recommend her to any family or friends!!!
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1.0 of 5
August 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They are not physicians, they are business people. just want your money. Staff, and their billing department are incompetent and do not follow up with patients to inform them about their account balance. As a result when you go there they turn around and look up your account and inform you that your insurance company did not pay for your previous visit and demand you pay them right there, otherwise you cannot see the doctor. They don't tell you that their billing staff did not code the billing information properly and that is why the insurance company did not pay them. Also, most of the time instead of being seen by Dr. Sisselman, they have a physician assistant examine you. This usually results in incorrect diagnosis and forces you to go and make another visit. Like I said it's a business not a health care facility. The waiting time are unnecessarily long and the reason for that is most of the time there is only one or two people that act as a receptionist and a nurse. I would not go to this office anymore and would recommend that you do the same. Find a doctor that cares about your health first and then his pocket.
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5.0 of 5
October 7th, 2015
Great medical care
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am a fairly new patient with Sisselman Medical Group as are my senior parents. After moving to Northport a year ago we found a primary care MD based on recommendation who made my head spin where due to lack of follow-up, mistakes with my meds, I found myself managing my own health care. Heck, I've been a medical assistant and secretary for 30 years, but even I need someone to take care of me sometimes. I saw the Sisselman ad in one of the local papers and took a shot. Office personal are pros, polite, caring and they answer the phone when you call ! None of this press 1, etc. The medical assistants are amazing - super pros at what they do and so far we have seen Dr Steve, Dr Jill and nurse practitioner Bethany, all in the Commack office. I have worked and been a patient in my long career with the good, the bad and the ugly and if you want personalized health care in these very difficult times where everything is "managed" you will not be disappointed by the Sisselman Medical Group.
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5.0 of 5
July 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Jill is terrific and is a wonderful diagnostician. The staff is wonderful.
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1.0 of 5
August 27th, 2013
no stars for jill actually. if you like having your meds messed with, jumping through unnecessary hoops monthly, getting double billed or billed for services not rendered, she's your girl!!! on the other hand, the staff is exceptional as well as dr. steve.
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5.0 of 5
April 5th, 2011
Excellent Doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very caring and spends time to explain primary and ancillary points. waiting time is almost non-existing.
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