Overall Review

3.7
  • 13 patient ratings
  • 3 comments

Last 12 months:

4.0 (+ 0.3)

3 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    8%
  • Neutral
    15%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    23%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 23.8 minutes

Showing 1 - 3 reviews

1.0 of 5
September 10th, 2015
Not at all what I expected
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
My complaint? Burning & aching bladder & urethra lasting 3 months. Dr. Kim did a vaginal exam and proclaimed that I was "impacted." Fact was I had simply not had a bowel movement that morning. (I saw her late morning or early p.m.) She put on a huge attitude about this (?!?). She asked me again to describe the discomfort I felt and so I did. She questioned my credibility. By this I mean that she did not believe me when I told her my urethra burned. She made a remark to the effect that I coud not tell the difference between my urethra and opening to my vagaina (!!!). I am 68, worked in healthcare nearly my entire life, which included as a nurse part of that time: believe me, I know my anatomy. However, Dr. Kim and her PA would have none of it. She did not order a UA, which I still feel was more than a mis-step on her part. I was given an rx for an estogen cream and phenazopyridine. Dr. Kim made a dash for the door at this point and I said, "What a second. How long before I can expect results from the Extrace cream?" The PA, who was 3/4 of the way out the door (Dr. Kim was long gone) said with smirk on her face, "Oh, about 3 or 4 months." And with that, she shut the door. I have NEVER been so insulted by a "physician" and "assistant" in my life and have not returned. I now have a new physician who doesn't pile on attitude and disgust.
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4.0 of 5
March 10th, 2009
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Still being seen by Dr Kim. However I am researching another doctor. We will see.
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5.0 of 5
July 17th, 2008
Excellent bedside manner; highly respected in her field
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Dr. Kim is has a nice professional demeanor, and is respectful and engaged. In addition, she came highly recommended by another urologist, which would indicate she is respected in her field. I would very much like to recommend her. You may have to grit your teeth a little at the front desk, though, as the receptionist is not very personable. She wouldn't be my choice for a "front" person.
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