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Dr. Joan Mass Is this you?
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Quality Rating

Neutral

Appropriate Followup
Spends Time With Me
Bedside Manner
Friendly Staff
Promptness
Wait Time
56 min
Accurate Diagnosis
Easy Appointments

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5 Ratings with 3 Comments

1.0 Rating

March 28th, 2017

She Was My Dr in the Late 1980's

I was seeing her for severe vertigo but getting nowhere. One Sat. morning, my husband called her to say I couldn't get up from the floor because I was so dizzy (I was later diagnosed with Meniere's Disease by another doctor). Imagine our shock when Dr. Mass yelled at my husband and said to him, "Look, I have problems of my own, you know!" I never went back to her.

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1.0 Rating

October 17th, 2016

Concerned Patient

Dr. Mass's response to my needs were extremely slow. Only after informing the staff that I would be leaving, having already been discharged by my treating physician the day before, did Dr. Mass show up and give me her official blessing to leave. The insurance company should investigate why my hospital stay was unnecessarily extended.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

January 27th, 2011

she was the worst doctor i have encoutered. keep your loved one away from this quack

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 13th, 2015

5.0 Rating

March 4th, 2011

Bedside Manner
Spends Time with Me
Appropriate Follow-up
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