Dr. Joan Mass MD Patient Reviews

Overall Rating

3.0
  • 4 patient ratings
  • 2 comments

Last 12 months:

1.0 (-2.0)

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
October 17th, 2016
Concerned Patient
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mass's response to my needs were extremely slow. Only after informing the staff that I would be leaving, having already been discharged by my treating physician the day before, did Dr. Mass show up and give me her official blessing to leave. The insurance company should investigate why my hospital stay was unnecessarily extended.
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1.0 of 5
January 27th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
she was the worst doctor i have encoutered. keep your loved one away from this quack
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