Dr. Joan Mass MD Patient Reviews

  • Internal Medicine Saint Louis, MO

Overall Rating

2.6
  • 5 patient ratings
  • 3 comments

Last 12 months:

1.0 (-1.6)

3 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    60%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
March 28th, 2017
She Was My Dr in the Late 1980's
I was seeing her for severe vertigo but getting nowhere. One Sat. morning, my husband called her to say I couldn't get up from the floor because I was so dizzy (I was later diagnosed with Meniere's Disease by another doctor). Imagine our shock when Dr. Mass yelled at my husband and said to him, "Look, I have problems of my own, you know!" I never went back to her.
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1.0 of 5
October 17th, 2016
Concerned Patient
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mass's response to my needs were extremely slow. Only after informing the staff that I would be leaving, having already been discharged by my treating physician the day before, did Dr. Mass show up and give me her official blessing to leave. The insurance company should investigate why my hospital stay was unnecessarily extended.
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1.0 of 5
January 27th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
she was the worst doctor i have encoutered. keep your loved one away from this quack
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