Dr. Joan Meehan DO Patient Reviews

  • Family Medicine Clayton, NC

Overall Rating

  • 6 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
December 20th, 2013
Dissatisfaction with the front office staff
Wait time
20 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a loyal patient here for many apprx 10 years. However after today I don't know that any of my family will go back, I expected a call back to rectify the situation, that hasn't happened yet. My daughter lives all the way in Greenville. My daughter still chose to stay with the same family doctor. She arrived for her scheduled appt. Was greeted unfriendly by the receptionist. The receptionist couldn't find my daughters paperwork and hen insisted she hasn't been there in years. My daughter was seen in this office for her school physical last year. I have the paperwork for the school. Then she was told she had to have the full payment prior to her appt. We have insurances, the same as the last 7 years. This office overcharged me the last 2 years for my physical. When they got the check back from the insurance company I was not notified. They have continued to keep my $50 overpayment since I was in February. Then I let Melissa know they can apply the $50 credit of mine towards my daughters visit, and I will come by when I get off and bring them a check. They said no money no service. I have never had any issue's with Dr Meehan, I think highly of her. Not sure if she just isn't aware oh how some of her staff may be treating some of her long time patients. Extremely disappointed.
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