Dr. Joan Smith-Maclean MD Patient Reviews

Overall Review

4.2
  • 6 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.8)

2 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 2 reviews

5.0 of 5
March 7th, 2016
Great doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Smith Maclean is great. We used her for years, until our insurance changed and we had to switch doctors. The review about the broken foot is strange because it is common for there to be a delay in casting a broken bone if there is significant swelling.
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1.0 of 5
December 30th, 2014
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I saw this doctor after I broke my foot. She told me if my foot broke any further I would have to have surgery but that it couldn't be cast it for two weeks. I guess there weren't any available appointments before that? I was a dance major at UCD at the time contemplating a career in performing arts. She knew this. Breaking my foot further could have meant a career-ending injury. When I did finally have my foot cast two weeks after the injury, I was shocked that it took only about 20 minutes. If I had to do it over again, I would have gone to a different doctor and/or a different facility to have my foot cast in a timely manner. This lack of appropriate medical care was inexcusable.
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