Dr. Joanna Jen MD Patient Reviews

  • Neurology Los Angeles, CA

Overall Rating

4.5
  • 8 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.5)

2 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    0%
  • Wait Time 16.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

2.0 of 5
January 31st, 2013
Avoid going to UCLA
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My neurosurgeon referred me to Dr. Jen when my headaches did not resolve after my ACDF surgery. Needless to say, I wasn't very happy with my experience with Dr. Jen. She put me on a medication for my migraines and told me to keep her updated and call or email with any concerns or questions. I had some issues with the medication, and called and emailed and haven't heard anything back! No one EVER answers the phone all you get is an automated voice system. I am so disgusted with them that I will NEVER go back. I think I'll just throw out the medicine and look for another doctor.
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5.0 of 5
June 19th, 2011
Everything you want in a doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Jen is kind, courteous, and as professional a doctor that you will find. Her patient coordinators are good at follow up which is both a reflection of her coordinators but also in the doctor - she has called me on several occasions to follow up with me on her personal time; another example of her true commitment to her patients.
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