Neurologists
18 years of experience

Accepting new patients
Westwood
300 Ucla Medical Plz
Suite B200
Los Angeles, CA 90095
310-794-1195
Locations and availability (3)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

5

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.75 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 3.5 of 4 stars
Accurate Diagnosis:
  • Currently 2.75 of 4 stars
Bedside Manner:
  • Currently 3.5 of 4 stars
Spends Time with Me:
  • Currently 3.25 of 4 stars
Follows Up After Visit:
  • Currently 3 of 4 stars
Average Wait: 13 minutes
  • Currently 2 of 4 stars
 |  Avoid going to UCLA  |  show details
by J H on Jan 31st, 2013

My neurosurgeon referred me to Dr. Jen when my headaches did not resolve after my ACDF surgery. Needless to say, I wasn't very happy with my experience with Dr. Jen. She put me on a medication for my migraines and told me to keep her updated and call or email with any concerns or questions. I had some issues with the medication, and called and emailed and haven't heard anything back! No one EVER answers the phone all you get is an automated voice system. I am so disgusted with them that I will NEVER go back. I think I'll just throw out the medicine and look for another doctor.

  • Currently 4 of 4 stars
 |  Everything you want in a doctor  |  show details
Jun 19th, 2011

Doctor Jen is kind, courteous, and as professional a doctor that you will find. Her patient coordinators are good at follow up which is both a reflection of her coordinators but also in the doctor - she has called me on several occasions to follow up with me on her personal time; another example of her true commitment to her patients.