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Neurologist (brain, nervous system)
19 years of experience

Patient Reviews

Patient Reviews ?

Overall Rating:
4.5
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Total Ratings

6

Total Reviews

2

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Average Wait: 13 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 13 minutes
Write a Review
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Avoid going to UCLA show details Avoid going to UCLA
by J H on Jan 31st, 2013

My neurosurgeon referred me to Dr. Jen when my headaches did not resolve after my ACDF surgery. Needless to say, I wasn't very happy with my experience with Dr. Jen. She put me on a medication for my migraines and told me to keep her updated and call or email with any concerns or questions. I had some issues with the medication, and called and emailed and haven't heard anything back! No one EVER answers the phone all you get is an automated voice system. I am so disgusted with them that I will NEVER go back. I think I'll just throw out the medicine and look for another doctor.

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Everything you want in a doctor show details Everything you want in a doctor
Jun 19th, 2011

Doctor Jen is kind, courteous, and as professional a doctor that you will find. Her patient coordinators are good at follow up which is both a reflection of her coordinators but also in the doctor - she has called me on several occasions to follow up with me on her personal time; another example of her true commitment to her patients.