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Dr. Joel Kertznus Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
56 min

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8 Ratings with 2 Comments

5.0 Rating

August 22nd, 2017

Great doctor !!!

I see doctor Kertzus in the Hialeah Digestive Medicine Associates location. He is an amazing doctor and truly looks out and worries about his patients. He helped me with an intestinal virus I had and I'm now feeling much better. He was recommended by friends of mine that had great experiences with him as well. I'm very happy to have him as my doctor and will continue seeing him.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

November 8th, 2016

Shocked! Rudest Dr EVER!

Met him one time only prior to colonscopy seemed pleasant. However on the morning of the procedure(Monday)he walks into the surgery rm on his cellphone on a personal call while looking at my records. Then I'm sedated and after colonscopy he comes to speak to my husband and I in front of maybe 10 other people. Told me no polyps and then he blew a fuse when he asked me if I took cascara sagrada(herbal product for constipation) and I told him yes! Instead of explaining to me what it does and to discontinue use he simply got upset was VERY RUDE IN FRONT OF EVERYONE AND WALKED AWAY without giving me an opportunity to say or ask anything...unbelievable! I WILL NOT go back to him! Lucky for him I was still under the effect of the sedative for the procedure!!! The nurse working with him was very empathic and totally made up for drs unprofessionalism! He went into details as to why I shouldn't use cascara sagrada and other alternatives. I regret not getting the male nurses name to comnend him.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 10th, 2017

5.0 Rating

August 5th, 2015

5.0 Rating

August 10th, 2014

3.7 Rating

July 18th, 2014

1.0 Rating

June 1st, 2014

5.0 Rating

September 29th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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