Dr. Joel Kertznus MD Patient Reviews

  • Gastroenterology Hialeah, FL

Overall Rating

4.0
  • 8 patient ratings
  • 2 comments

Last 12 months:

no change

8 Patient Reviews

  • Excellent
    63%
  • Great
    0%
  • Good
    13%
  • Poor
    13%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 56 minutes

Showing 1 - 8 reviews

5.0 of 5
August 22nd, 2017
Great doctor !!!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I see doctor Kertzus in the Hialeah Digestive Medicine Associates location. He is an amazing doctor and truly looks out and worries about his patients. He helped me with an intestinal virus I had and I'm now feeling much better. He was recommended by friends of mine that had great experiences with him as well. I'm very happy to have him as my doctor and will continue seeing him.
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2.0 of 5
November 8th, 2016
Shocked! Rudest Dr EVER!
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Met him one time only prior to colonscopy seemed pleasant. However on the morning of the procedure(Monday)he walks into the surgery rm on his cellphone on a personal call while looking at my records. Then I'm sedated and after colonscopy he comes to speak to my husband and I in front of maybe 10 other people. Told me no polyps and then he blew a fuse when he asked me if I took cascara sagrada(herbal product for constipation) and I told him yes! Instead of explaining to me what it does and to discontinue use he simply got upset was VERY RUDE IN FRONT OF EVERYONE AND WALKED AWAY without giving me an opportunity to say or ask anything...unbelievable! I WILL NOT go back to him! Lucky for him I was still under the effect of the sedative for the procedure!!! The nurse working with him was very empathic and totally made up for drs unprofessionalism! He went into details as to why I shouldn't use cascara sagrada and other alternatives. I regret not getting the male nurses name to comnend him.
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5.0 of 5
March 10th, 2017
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5.0 of 5
August 5th, 2015
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5.0 of 5
August 10th, 2014
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3.7 of 5
July 18th, 2014
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1.0 of 5
June 1st, 2014
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5.0 of 5
September 29th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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