Dr. Joel Kertznus MD Patient Reviews

  • Gastroenterology Hialeah, FL

Overall Rating

3.9
  • 7 patient ratings
  • 1 comment

Last 12 months:

3.5 (-0.4)

1 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    14%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Fair and Accurate Diagnosis

Showing 1 - 1 review

2.0 of 5
November 8th, 2016
Shocked! Rudest Dr EVER!
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Met him one time only prior to colonscopy seemed pleasant. However on the morning of the procedure(Monday)he walks into the surgery rm on his cellphone on a personal call while looking at my records. Then I'm sedated and after colonscopy he comes to speak to my husband and I in front of maybe 10 other people. Told me no polyps and then he blew a fuse when he asked me if I took cascara sagrada(herbal product for constipation) and I told him yes! Instead of explaining to me what it does and to discontinue use he simply got upset was VERY RUDE IN FRONT OF EVERYONE AND WALKED AWAY without giving me an opportunity to say or ask anything...unbelievable! I WILL NOT go back to him! Lucky for him I was still under the effect of the sedative for the procedure!!! The nurse working with him was very empathic and totally made up for drs unprofessionalism! He went into details as to why I shouldn't use cascara sagrada and other alternatives. I regret not getting the male nurses name to comnend him.
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