Overall Review

4.3
  • 18 patient ratings
  • 7 comments

Last 12 months:

4.1 (-0.2)

7 Patient Reviews

  • Highly Satisfied
    72%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 43.4 minutes

Showing 1 - 7 reviews

5.0 of 5
July 16th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Good Doc
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4.0 of 5
January 20th, 2016
Recent visit
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The office is in a Victorian home that was once used as the town's library. Dr. Rach is very thorough with the amount of time he spends with each patient which is good, but just be prepared to sit there a while if you are accompanying the patient. The typical visit will take over 90 minutes. The doctor's bedside manner and the courteousness of the staff are not the main concern. Most important is that you receive an accurate diagnosis and he definitely does not leave "stones unturned" (not pun intended).
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5.0 of 5
December 12th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Nice man. Made me feel very comfortable.
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5.0 of 5
November 2nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Does great work with my kidney stone and other issues. I have gone to him for years.
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1.0 of 5
October 14th, 2015
Awful experience
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Walked in and observed no seating, there were patients standing and others sitting on the stairs. Appointment was for 3:15 and we weren't seen until 6:00!!!!!!!!!! On top of poor waiting and seating, the office is in a house, a HOARDERS house!! There are piles of books and charts and papers everywhere, and I honestly don't know why the state hasn't shut this place down. There is also a giant sword, propeler, old equiptment laying around everywhere. The staff walked right into the "waiting room" with a urine specimen cup and in front of evrryone gave it to me and said "i need you to go pee in the room for me" very unproffessional. The doctor was extremely mean towards his staff. When I was seen by him he would ask questions and then immediately interrupt and speak over me like I was stupid. There was no apology for waiting OVER 2.5 HOURS!!!! WE WILL NEVER GO BACK AND RECOMMEND TO NO ONE!
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5.0 of 5
January 25th, 2015
i liked the way he expoained my problem and options for solving my problem.
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
he spent alot off time with with me and eplained everything in regular words so that i could understand my problem.
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5.0 of 5
December 31st, 2014
Most thorough Dr I've ever been to.
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