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Ratings and Reviews

20 Ratings with 2 Comments

  • Excellent
    15
  • Great
    0
  • Good
    3
  • Poor
    0
  • Bad
    2
  • Excellent
    15
  • Great
    0
  • Good
    3
  • Poor
    0
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
5 min

Showing 20 Ratings with 2 Comments

1.0 Rating

July 30th, 2013

beaufort patient

i scheduled an appointment with this office for 9:05 in the morning. At 10:00 i was still sitting in the waiting room. i went to the front desk and ask about how much longer it was going to be and was told that there were still two more patients in front of me. The office doesnt open until 8:30 so i dont know how many people they scheduled between 8:30 and 9:00. Not one time did anyone in the office inform me that they were running late. what is the purpose of an appointment if an hour later you are still waiting? this office is unprofessional and inconsiderate. if you value your time at all, please go somewhere else.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 29th, 2013

Rude Staff

My wife called twice to make an appointment; once she was told they were very busy and put on hold, no one ever came back. She called a second time and was told to leave a name and number; again no response. I called and spoke to a very, very rude receptionist. Now, I've heard that both urologists are very good, but you have to get past the staff. We will now travel to Hilton Head to see a urologist there where they have a very courteous receptionist who was most helpful and treated us like a patient (their customer) and not like the office was doing us a favor giving us an appointment.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 7th, 2017

5.0 Rating

February 21st, 2017

5.0 Rating

February 21st, 2017

5.0 Rating

May 11th, 2016

5.0 Rating

May 6th, 2016

5.0 Rating

April 13th, 2016

3.0 Rating

March 29th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

January 4th, 2016

5.0 Rating

September 18th, 2015

3.0 Rating

September 10th, 2015

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