Dr. John Sheppard Jr MD Patient Reviews

  • Ophthalmology Norfolk, VA

Overall Rating

3.9
  • 16 patient ratings
  • 4 comments

Last 12 months:

3.0 (-0.9)

4 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    19%
  • Highly Dissatisfied
    13%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
September 21st, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Brilliant. Dr. Sheppard conveys confidence in himself and engenders the patient's confidence. I have learned that he performs very delicate procedures with little pain or drama. He listened to me and then ordered labs to confirm the anticipated diagnosis.
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5.0 of 5
October 31st, 2014
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been seeing Dr. SHEPPARD since the late 80' s when he first arrived in this area. He is a caring, compassionate , top notch MD who provides the most comprehensive eye care in the area. He listens and has always answered questions willingly and without rushing through an explanation. The office environment offers the most current technology, is easily accessible and has plenty of parking. The cookies and assorted teas and coffees are a nice touch. It is true that on occasion i may need to wait a bit but emergencies happen with patients. I have been that emergency patient more than once and have been seen immediately. Many patients seen by Dr. S and other associates at VEC are complicated cases with sight threatening conditions. I trust Dr. Sheppard and the VEC staff with my vision. Thanks to his expertise and concern I have maintained my sight. My husband now sees Dr. Sheppard as well.
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5.0 of 5
June 20th, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
SUPER. CARING PROFESSIONAL
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5.0 of 5
April 12th, 2010
Programmer
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great doc, great staff. He finally figured out my problem where many other docs failed.
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