Dr. John Hein MD Patient Reviews

  • Family Medicine Lebanon, OR

Overall Rating

3.7
  • 1 patient rating
  • 1 comment

1 Patient Reviews

  • Excellent
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  • Great
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  • Good
    100%
  • Poor
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  • Bad
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  • Friendly Staff
  • Promptness
  • Wait Time 10 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 1 review

3.7 of 5
August 3rd, 2011
getting records
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was a patient of Dr. John Hein when he was in Dickson, TN until he moved his practice to OR. I had very good experiences on my visits to his office. I recently requested my records be sent to my current doctor so that I can have surgery. The first request was sent 10 weeks ago, the second was sent 4 weeks ago. We can only get a P.O. Box for a contact for the request to be sent. I have called his current office several times requesting to speak with Dr. Hein and have actually been hung up on my a receptionist in the office. I have not been rude at all, I was so upset that I actually cried because I cant get anywhere with this request and my surgery is on hold waiting for my records that doesnt seem to be coming. Can anyone help??
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