Dr. John Esters MD Patient Reviews

  • Ophthalmology Harker Heights, TX

Overall Rating

3.2
  • 13 patient ratings
  • 4 comments

Last 12 months:

4.0 (+ 0.8)

13 Patient Reviews

  • Excellent
    15%
  • Great
    23%
  • Good
    31%
  • Poor
    8%
  • Bad
    23%
  • Friendly Staff
  • Promptness
  • Wait Time 31.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
July 12th, 2012
never again!
Wait time
60.0 minutes
The nurses are more concerned, whether insurance covers your visit or not, but not about the patient.Doctor doesn't care about your eyes, he is doing business. He did not spend enough time with me, did not listen very much to my problem. When I got in, there was a big line in front of me, and iit was early morning. I wonder if they schedule people for every 5 minutes or so. I had to wait for 2 hours, before I finally saw a doctor. I will never come back.
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3.7 of 5
May 3rd, 2012
if you have hrs to spend for drs appt go here
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The wait is ridiculous , staff has no courtsey .
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3.7 of 5
November 18th, 2011
good doctor with poor office service
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
yesterday i had an appointment. when i came, they finally found out, that my refferal was expired. they forgot to remeber me, like they always did.there was no offer to make a phonecall, that i still keep that appointment.So they just send me away, like somebody, who has no insurance, but the office staff has plenty of time to speak about their private things, even when a patient is waiting at the desk.They were so unfriendly and i will change the doctor now.I have tricare prime and i'm suffering from glaucoma.
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3.7 of 5
April 19th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The staff was great. Very caring and helpful. I was disappointed on Dr. Esters manners however. He barely looked at me and only said one sentence to me at the end of the appointment. Barely acknowledged my presence. As quick as he walked in, he walked out, and left is staff to try to answer my questions and concerns.
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4.0 of 5
November 9th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
October 20th, 2015
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4.0 of 5
September 8th, 2015
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4.0 of 5
June 5th, 2015

1.0 of 5
December 3rd, 2014
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2.3 of 5
August 22nd, 2014
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1.0 of 5
March 5th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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