Dr. John Costello Jr DO Patient Reviews

  • Ophthalmology Oneida, NY

Overall Rating

3.9
  • 9 patient ratings
  • 3 comments

Last 12 months:

3.8 (-0.1)

3 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    22%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    22%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 51.5 minutes

Showing 1 - 3 reviews

1.0 of 5
April 20th, 2017
Will never have a visit with him again
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Never reviewed my history as a new patient. Very abrupt, ill mannered, talking over. His language, mannerism spewed intolerance, disrespect speaking with a patient who is ethnically different.. He intentionally had me wait for 1 1/2 hrs after dilating my pupils for a reexamination. He might be a DO ophthalmologist but himself needs illumination. He is IGNORANT and ARROGANT. I left the office very sad and disturbed from the treatment I received from him. The techs were nice though.
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5.0 of 5
March 28th, 2017
Excellent experience
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I recently had laser surgery for glaucoma. It was quick and fairly painless. Everyone was very pleasant and seemed to enjoy working there. That is very important, it puts the patient at ease. All in all it was a very favorable experience. Thank you Dr. Costello and your wonderful group.
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5.0 of 5
September 17th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Could see great after surgery
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