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John L Kefalos MD Patient Reviews

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Overall Rating

3.3
  • 6 patient ratings
  • 3 comments

Last 12 months:

3.0 (-0.3)

3 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    17%
  • Neutral
    17%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    17%
  • Wait Time 35 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
April 11th, 2012
Rating for LKBN Staff
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
LKBN Staff at 777 Sunrise Highway are highly inept at what they are doing. On top of your copay, you pay for every page of paperwork you ask them to do. Paperwork (1 page) for disability parking is $20 and they wont do it unless you pay them first. Other paperworks like 2-page disability ranges from $50 up. One staff said, it's $50 and another would say $100 for the same kind of paperwork. Obviously there are no guidelines to these requests. Another rude staff told us that we're lucky we are paying just $100 because others get charged as much as $800. To make matters worse, when you call to ask when can your paperworks be picked up, LKBN staff give you the runaround and it takes 4-6 weeks for them to finish it.
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2.0 of 5
March 5th, 2011
I agree Office Needs Improvement
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very bleak and uncomfortable feeling waiting room. Bare walls and office staff need some cheering up.
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1.0 of 5
November 21st, 2008
The Office Needs Improvement
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
they are very rude and i would look around before you make a wise choice of Neurologist
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