Dr. John Hines MD Patient Reviews

  • Ophthalmology Roanoke, VA

Overall Rating

2.5
  • 15 patient ratings
  • 5 comments

15 Patient Reviews

  • Excellent
    27%
  • Great
    0%
  • Good
    7%
  • Poor
    20%
  • Bad
    47%
  • Friendly Staff
  • Promptness
  • Wait Time 41 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
February 3rd, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Do not waster your time in Dr Hines. He is rude and doesn't care about his patients.
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1.0 of 5
February 4th, 2015
Wont go there anymore
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is not compationate at all. He acts like he is just doing a job but doesnt try to go the extra mile to make you feel comfortable. He told me that I may lose my sight later in life but did not give me a solution etc. I am now reading on ways to preserve my eyes and now made another appointment elsewhere to another doctor to get a second opinion cause I dont know if he was telling me the truth. Very Unprofessional
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1.0 of 5
February 25th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
no bedside manner. very aloof, distant, uncommunicative. Appears insensitive to the fear people have when losing their sight.
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2.3 of 5
July 13th, 2012
Pompous, arrogant, and condescending
Wait time
60.0 minutes
Wait time for appointment with Dr. Hines is at least an hour. Today, it was THREE hours without one word of explanation or warning. Most of his patients in the satellite offices are elderly. He shows little regard for their age and infirmities, especially when having them wait for hours through lunch. Overbooking appears to be why there is always a long wait. If Vistar supports his method and manner, they are no better than he. And they've lost clients as a result.
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2.3 of 5
December 1st, 2011
The Great Man
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Aloof, doesn't explain what's going to be done or why, or warn in advance, or explain what he's found, or what to do afterward. He seems unconcerned. I've seen him several times, always the same. I guess he's good at his job, but a patient needs more in scary situations.
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5.0 of 5
August 18th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
December 8th, 2015
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5.0 of 5
November 3rd, 2015
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1.0 of 5
October 28th, 2014
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1.0 of 5
October 17th, 2014

1.0 of 5
June 27th, 2014
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5.0 of 5
May 23rd, 2014
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