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Internist
20 years of experience
Accepting new patients

Patient Reviews

Patient Reviews ?

Overall Rating:
3.5
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Total Ratings

9

Total Reviews

1

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Average Wait: 35 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 35 minutes
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Unprofessional and rude show details Unprofessional and rude
Aug 30th, 2015

Dr. Lai had no idea how to treat my disability/chronic illness and didn't even do a basic exam after reading my medication list I've been on for over a decade. Told me to remove him as my PCP and gave me the contact info for another doctor who isn't even in the country now! Reception girls were AWFUL and everyone, including Dr. Lai, were on their cellphones on very obvious personal calls. I don't understand how such an unprofessional and unaccomodating practice like this exists. I hope this isn't the new normal since my previous GP decided to quit. She was amazing and professional and I'm fearful is also irreplaceable.