Dr. John Lai MD Patient Reviews

  • Internal Medicine San Francisco, CA

Overall Rating

3.8
  • 10 patient ratings
  • 1 comment

Last 12 months:

3.0 (-0.8)

1 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    10%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    20%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
August 30th, 2015
Unprofessional and rude
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lai had no idea how to treat my disability/chronic illness and didn't even do a basic exam after reading my medication list I've been on for over a decade. Told me to remove him as my PCP and gave me the contact info for another doctor who isn't even in the country now! Reception girls were AWFUL and everyone, including Dr. Lai, were on their cellphones on very obvious personal calls. I don't understand how such an unprofessional and unaccomodating practice like this exists. I hope this isn't the new normal since my previous GP decided to quit. She was amazing and professional and I'm fearful is also irreplaceable.
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