Dr. John Lai MD Patient Reviews

  • Internal Medicine San Francisco, CA

Overall Rating

3.8
  • 10 patient ratings
  • 1 comment

Last 12 months:

3.0 (-0.8)

10 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    10%
  • Poor
    10%
  • Bad
    20%
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Friendly Staff
  • Promptness
  • Wait Time 15 minutes
  • Easy Appointments

Showing 1 - 10 reviews

1.0 of 5
August 31st, 2015
Unprofessional and rude
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Lai had no idea how to treat my disability/chronic illness and didn't even do a basic exam after reading my medication list I've been on for over a decade. Told me to remove him as my PCP and gave me the contact info for another doctor who isn't even in the country now! Reception girls were AWFUL and everyone, including Dr. Lai, were on their cellphones on very obvious personal calls. I don't understand how such an unprofessional and unaccomodating practice like this exists. I hope this isn't the new normal since my previous GP decided to quit. She was amazing and professional and I'm fearful is also irreplaceable.
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5.0 of 5
November 15th, 2016
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1.0 of 5
October 25th, 2016
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5.0 of 5
March 17th, 2016
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5.0 of 5
October 21st, 2015
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5.0 of 5
October 16th, 2015
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3.7 of 5
November 7th, 2014
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5.0 of 5
August 23rd, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 24th, 2010
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2.3 of 5
December 1st, 2009
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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