Dr. John Lombardo MD Patient Reviews

Overall Rating

3.9
  • 26 patient ratings
  • 4 reviews

Last 12 months:

4.0 (+ 0.1)

4 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    8%
  • Neutral
    19%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    15%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
January 26th, 2016
Fantastic
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have been seeing the Doctors at Lombardo Ophthamolgy for over 7 years. Excellent bedside manner, staff, courtesy, clean..... Dr. John performed my Lasik surgery 6 years ago....still 20/20!!!
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1.0 of 5
June 11th, 2015
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Not a good experience
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1.0 of 5
December 13th, 2014
Totally disrespected!
Wait time
15 minutes
Do not go there .... they have no respect for long-time patients. After making an appointment over a month ago I got there this morning for my 8 AM appointment. The girl at the front desk asked for my insurance card and who was my primary doctor. Three other patients came in shortly after me and went through the same routine. Then the girl asked me to cover up to the desk. She explained to me that they like to verify your insurance before you see the doctor. Then she said she was having a hard time getting through to my insurance carrier Blue Cross/Blue Shield. She said they were NOT accepting their Tax ID #. So she was going to have to let the 3 people who came in after me to go before me. Because they were having a hard time, I was the one who was going to be penalized. I told her I have been coming here for well over 10 years and that I was 100% covered and met my deductible for the year. But that doesn't seem to matter any more. No one has any respect for anyone any more. Needless to say I am NEVER going back there. You shouldn't either.
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5.0 of 5
December 12th, 2014
Great Doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lombardo is thorough, caring and personable. He gives an excellent eye exam, and is extremely pleasant to deal with. The staff are also very nice and accomodating, as well.
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