Overall Review

4.1
  • 36 patient ratings
  • 6 comments

Last 12 months:

4.6 (+ 0.5)

6 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    25%
  • Neutral
    3%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    6%
  • Wait Time 18.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

4.0 of 5
August 15th, 2016
Teenage Acne
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We met with Dr.Purcell and he was very god with my daughter and understood her struggle with self esteem because of her acne. She continues to receive treatment and is showing some progress. He has an excellent bedside manner.
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2.0 of 5
June 3rd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Purcell is courteous and apparently knows his trade but his office staff is terrible, lazy, makes mistakes, etc. except nurse Jocelyn
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5.0 of 5
March 21st, 2014
Thank you
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Capital Skin provides excellent, effective, efficient skin care in a comfortable and friendly environment. I have recommended Dr. Purcell to many family and friends and will continue to do so.
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2.0 of 5
June 28th, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Was having hair loss problems, he pretty much said "here's a prescription" and left. Wasn't with me for more than 5 minutes and dismissed my problems. Was very dissapointed, especially because I drove an hour out to see him, definetly not going back.
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2.0 of 5
September 7th, 2011
bad listener, fast freezer
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Today my 10 year old son visited Dr. Purcell. Dr. Purcell did not listen to all of my concerns. He quickly pulled out his freeze gun and sprayed away without confirming with me the plans for my son. Then Dr. Purcell left the room and when I was asking questions to the nurse, I was told she did not know the answer to my questions but I could probably look them up on the web. I asked if Dr. Purcell would know these answers and the nurse just stared at me and then we were dismissed. I will not return to this office.
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5.0 of 5
February 13th, 2011
Highly sensitive to Patient's Needs
Wait time
15 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Purcell is one who holds extreme interest in the care and treatment of a patient. He demonstrates this through his sincere personna and many, open questions. I feel comfortable and assured when taking his advice and overall concerns for my well-being.
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