Overall Review

3.5
  • 22 patient ratings
  • 8 comments

Last 12 months:

3.8 (+ 0.3)

8 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    27%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 18.2 minutes

Showing 1 - 8 reviews

1.0 of 5
October 1st, 2015
HORRIBLE OFFICE STAFF
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Manubay is an ok Doctor. But what is forcing me to find another PCP is the office staff. I had a horrible UTI where I had blood in my urine. Burning, pressure, the whole nine yards. I called the office at 9am for a Rx. I called back at 10am to see if it had been called in yet. (If you/ve ever had a UTI, you know there are unbareable). The lady who picked up the second time was very rude to me. Saying that the doctor was busy and would get to my message later. I tried to plead with her to please please make an exception because I was in terrible discomfort. She continued to cut me off and tell me they were having an emergency and could help me right now. I hung up and went to Patient First and was in and out with Antibiotics in 45 mins. At 2:45, Dr Manubay's staff had still not called in my Rx. I called the pharmacy just to see if it had been called in. Ever since Dr. Pasados left the practice, the management level has gone down hill.
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1.0 of 5
April 7th, 2014
awful everytime
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
the staff is awful and incompentent. Never going back
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1.0 of 5
March 18th, 2014
Horrible front desk experience
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I visited this location to review a quote that came back in favor of the doctors office. The front desk lady never lifted her head to greet or welcome our group. She went as far as to continue to make calls and check out a patient and never even acknowledged we were there. I visit offices everyday and have never been treated so poorly! I could only imagine how this front desk attendant is to other vendors. She never even asked is what we wanted or who we were there to see. Then she finished with a patient and walked away never once been saying good morning. I can tell you that I live locally and will never recommend this doctors office. This employee needs extra training about front desk etiquette. Business owners work hard enough to keep business and this experience I'm sure is not an isolated incident. The sad part is we were only dropping off a quote that would've saved the office money and now we don't want to partner with a business that exercises this type of attitude.
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5.0 of 5
June 21st, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent and thorough caring physician. Highly recommended.
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5.0 of 5
May 25th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very good and caring.
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5.0 of 5
March 25th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is a very caring doctor and is very professional.
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5.0 of 5
March 23rd, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A very knowlegable, caring doctor. Treats me wll. Highly recommended
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2.0 of 5
October 31st, 2009
LPK
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Manubay is very dismissive and seems to have a "god complex". I would not recommend him to anyone.
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