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Dr. John Richards Is this you?
  • 25
  • 5
  • 4
  • 3
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
20.7 min

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39 Ratings with 5 Comments

2.0 Rating

October 19th, 2015

The office staff is extremely rude and acts as if you're a burden to them. They over book, to the point of all the rooms are full, and so is the waiting room. You wait excessively long to get in a room and even longer to be seen when you're there. Dr. Richards acts as if you are also a burden to him. He is rude. I dont recommend this office.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 16th, 2015

Dr. Richards is wonderful and you receive excellent care always.

Wait time
5 minutes
Easy Appointment
Promptness
Appropriate Follow-up
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3.7 Rating

September 28th, 2014

Staff is questionable. They do not return calls, they do not smile, not professional at all. Love the Dr., but since he keeps these people when people say something to him I think he doesn't care.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 9th, 2010

Best Family Doctor in the Kanawha Valley. Ganpat Thakker a superb Cardiologist at CAMC says there is no better in the area.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

May 20th, 2009

Staff lacks courtesy to return calls. Almost no communication between staff. Unlikely requests will be considered unless you are able and lucky enough to catch Dr. Richards himself. Staff really talks down to patients.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 16th, 2017

5.0 Rating

February 20th, 2017

3.0 Rating

December 24th, 2016

5.0 Rating

December 15th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 15th, 2016

5.0 Rating

December 7th, 2016

4.0 Rating

August 9th, 2016

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