advertisement
Browse Health
Otolaryngologist (ear, nose, throat), Surgical Specialist, Plastic Surgery Specialist
22 years of experience
Accepting new patients

Patient Reviews

Patient Reviews ?

Overall Rating:
3.5
  •  
Total Ratings

19

Total Reviews

9

Ratings
5 stars
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  •  
Promptness:
  •  
Courteous Staff:
  •  
Accurate Diagnosis:
  •  
Bedside Manner:
  •  
Spends Time with Me:
  •  
Follows Up After Visit:
  •  
Average Wait: 19 minutes
Ease of Appointment:
  •  
Promptness:
  •  
Courteous Staff:
  •  
Accurate Diagnosis:
  •  
Bedside Manner:
  •  
Spends Time with Me:
  •  
Follows Up After Visit:
  •  
Average Wait: 19 minutes
Write a Review
  •  
Unethical Billing Practices show details Unethical Billing Practices
Dec 1st, 2015

This office did not honor in-network provider contract discount with insurance company. Collected 100% payment from my insurance, then tried to bill me for the network discount amount. My insurance company has tried to make them understand they cannot do that, so they immediately sent me into collections. Horrible, unethical billing practices.

  •  
Thank you! show details Thank you!
Oct 26th, 2015

Our four year old was snoring every night and it often seemed as if his breathing was labored. He was often tired and it was very obvious that he wasn’t getting a restful sleep. We took him to see Dr. Ulrich and showed him videos we had taken of our son sleeping and snoring. Dr. Ulrich was very thorough and helpful with his diagnosis, while providing us with several options to help improve our son’s sleeping. All of our questions were answered and after trying some alternatives to surgery that didn’t work as successfully as we had hoped, we scheduled our son for a tonsillectomy. The surgery was a success and now our son is sleeping sound throughout the night without experiencing any of the previous issues. We are very happy with our decision to have his tonsils out and—more importantly—for taking him to Dr. Ulrich due to his expertise, thoughtfulness, and professionalism. Thank you, Dr. Ulrich and staff!

Oct 15th, 2015

Be very careful, I just spent over $60.00 out of pocket, front desk person said it was my insurance's fault. He charged over $60 to stick something in my ear to remove a small amount of wax (his words). I will not be going back to this a la carte Doctor.

Mark as Helpful  | 1 person found this helpful Report Abuse
May 25th, 2015

Dr. Ulrich is knowledgeable and answered all our questions. We never felt rushed or ignored.

Jul 12th, 2013

I feel that I was taken advantage of by this Office. I paid for a appointment that was not necessary to begin with. I complained to the office manager to no avail. I absolutely feel like I was taken advantage of, and as a retiree on a fixed income I cant financially or medically afford to have someone do this to me.

Mark as Helpful  | 3 people found this helpful Report Abuse
Oct 18th, 2012

I didn't get past the desk to see the doctor. With my insurance, all co-pays are paid AFTER submitting the paperwork to the insurance company. With my ears in great pain and producing a bloody discharge, I was told his office collects up front. I didn't have the high co-pay and they would not take any instruction from my insurance company to explain how this works. It states on my card to not collect any $s up front. They would not allow me to see the doctor. I would highly discourage anyone from using this doctor.

Mark as Helpful  | 2 people found this helpful Report Abuse
Apr 29th, 2012

Such a great experience, I even sent my dad to him!!

  •  
Courteous and caring staff show details Courteous and caring staff
Jan 8th, 2010

I was very happy with how I was treated at Dr. Ulrich's office. His entire staff was very kind and helpful. I would not hesitate to refer Dr. Ulrich to my family and friends.

  •  
Outstanding Customer Service show details Outstanding Customer Service
Oct 9th, 2009

I was extremely impressed by the staff and their professionalism. Very happy with Dr. Ulrich and Amber. They helped me so much!