Overall Review

3.5
  • 12 patient ratings
  • 5 comments

Last 12 months:

1.0 (-2.5)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 17.5 minutes

Showing 1 - 5 reviews

1.0 of 5
February 29th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ostwinkle needs to retire. If it weren't for her staff she would not know what to do. It is obvious she is having trouble with her memory and doing her job. I saddens me to see her like this as she was once a good doctor. As with everyone, a time comes when our health becomes an issue and we need to make a change in our lives. This is her time.
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1.0 of 5
August 26th, 2014
Uncaring and rude. Poor appearance and her hands shake. Look for someone else
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1.0 of 5
August 17th, 2014
Inconsiderate and Cruel
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
The office failed to follow through on referrals twice, for two different concerns, a year apart. Dr. Ostwinkle showed no concern when my MRI results were inconclusive after concerning blood tests. I had to push for a referral and Dr. Ostwinkle showed no desire to find out what was causing the problems that her office made me feel very concerned about. The second, and last, appointment I had with this Dr. left me in tears after she pressed me about what my insurance would cover (to dissuade me from testing when I have cause for concern due to family history), and then said, "Well it doesn't matter, I don't care." The one thing you never, ever, ever want to hear your Dr. say is "I don't care." She said she would send the paperwork for the referral and never did. Perhaps some people enjoy the brisk, curt, "professional" who is in and out with minimal talking, but I want a Dr. who cares.
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5.0 of 5
January 20th, 2011
pleasantly surprised
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I recently moved to Lebanon from a much larger community and was concerned about the quality of medical care available. I no longer have any concerns. At my first office visit the staff was polite and efficient. Dr. Ostwinkle was professional and thorough. Lab tests came back quickly and she was able to solve a problem my previous physician had overlooked entirely. Overall, a great experience.
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1.0 of 5
August 17th, 2010
She doesn't care about patients- too lazy to order testing!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She will not try to find out what is wrong with you- says it is too big of a hassle & too much work to get insurance to pay for tests so she won't order any. She just wants to give anyone with debilitating pain drugs such as antidepressants instead of finding out what is wrong and treating the problem. This isnt what being a doctoer is about- rushing in and out of the room and treating patients like they don't matter.You say," I don't know what's wrong with you ...causing the abdominal swelling, swollen lymph nodes,blood in stool & EXTREME PAIN." Then shouldn't you at least refer me to a smart doctor that will find out?
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