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Ratings and Reviews

17 Ratings with 4 Comments

  • Excellent
    10
  • Great
    2
  • Good
    2
  • Poor
    0
  • Bad
    3
  • Excellent
    10
  • Great
    2
  • Good
    2
  • Poor
    0
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
14.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 17 Ratings with 4 Comments

3.0 Rating

July 8th, 2016

the staff was robotic and not engaging. Dr. Craighead did not spend much time with me.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 12th, 2015

Top-Notch Outfit

I had a hip replacement a year ago....and am VERY pleased with my care under Dr Craighead and staff. I find both him and his staff....to include the receptionists...to be friendly, responsive, professional, and caring. Carol, his chief nurse, is alone worth her weight in gold. I have no hesitation whatsoever in recommending Dr Craighead to others. Why should I? He gave me back my ability to walk without pain! By the way, Dr Craighead is a practicing Christian and definitely "walks the talk."

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

November 20th, 2014

Very happy with service.

I went in with shoulder pain after a fall, they did an x-ray in the office so I didnt have to go somewhere else. That didn't show anything so they sent me for an MRI the next day and called the same day with the results. I was very pleased with the timeliness overall. I went back in the next week (at my earliest time available). They would have seen me the following day for a steriod injection but i was unavailable. I can't speak to the cost as mine is covered by insurance and haven't received the statement yet.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 20th, 2009

Charges for services not preformed

he charged me $582 just to tell me there was nothing he could do for my broken upper arm. Called the service non invasive treatment of a broken bone. He did not show me where it was broken, the x-rays or results of the MRI. He only advised me not to raise it above my head or not to lift anything heavy and come back in 6 weeks for another x-ray. Charges far exceeded the treatment.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 28th, 2017

3.0 Rating

June 28th, 2017

5.0 Rating

March 17th, 2017

4.0 Rating

May 9th, 2016

5.0 Rating

October 27th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

August 31st, 2015

1.0 Rating

April 15th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 21st, 2014

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