Dr. Jonathan Hugo MD Patient Reviews

Overall Rating

3.6
  • 14 patient ratings
  • 4 reviews

Last 12 months:

2.5 (-1.1)

4 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    7%
  • Neutral
    7%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    29%
  • Wait Time 6.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
July 21st, 2015
Do NOT recommend (especially if you expect to hear back from him)
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Visited Dr. Hugo because of abnormal blood test results. Had to have more tests done. Dr. Hugo called and left a voicemail that my results came up abnormal, that I could have a rare condition, and that it was possible that I could need to have an MRI. I called back immediately to find out more information. It's been over a week and 6 follow up phone calls and I STILL haven't heard back from him which has cause nothing but anxiety. Even receptionists were surprised that he wasn't returning phone calls as he had been in the office ALL week. He even told receptionists to tell me that he promised to return my phone call (because he knew I was anxious) but NOTHING. I would not recommend him to my worst enemy.
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5.0 of 5
March 19th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent!
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5.0 of 5
March 15th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent! Thorough and very knowledgable. Spends time explaining labs/results. Friendly, open communication through online portal. Refills and labs are easy to obtain.
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1.0 of 5
March 3rd, 2015
Do not recommend
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was under his care for thyroid issues. He had me coming in 6 months after a dose change for blood work after I had repeatedly send him emails/calls I wasnt feeling good. Even after 6 months he was reluctant about the blood work! HE should have been doing this every 6 weeks -- kept blaming my symptoms for other things which wasnt the issue. I wish I had not wasted my time seeing him - I could have gotten better faster.
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