Overall Review

2.8
  • 11 patient ratings
  • 6 comments

Last 12 months:

2.0 (-0.8)

6 Patient Reviews

  • Highly Satisfied
    27%
  • Satisfied
    18%
  • Neutral
    9%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    45%
  • Wait Time 20 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

3.0 of 5
August 31st, 2016
Awful
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
He was very rude and didn't care about anything I had to say I was sent to him for further testing and he didn't even bother to attempt that. I think he only wants to get the office visit and do the most minimal which amounts to nothing.
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1.0 of 5
February 6th, 2014
Lack of confidence
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have decided to change doctors. Had one bad experience which resulted in other problems. Not helpful in getting me an appointment with a specialists. Gives pills for everything.
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4.0 of 5
April 27th, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor's nurse never returns phone calls or follows up. Very indifferent to patients' needs.
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1.0 of 5
March 15th, 2013
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor depends on his staff and the Mercy clinic system for follow up tests and lab work. It is NEVER done and the staff is not competent. Stay away!
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1.0 of 5
August 16th, 2012
Exceptionally poor follow up
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Nurses are totally unresponsive. The dr. Is not very helpfull. The worst we have experienced.
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5.0 of 5
April 15th, 2012
very capable
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It takes a couple visits to get used to Dr. Wilks' quiet manner but it's worth taking the time. He's a good diagnostician and listens well. He takes patient input seriously rather than dictating course of care. Not the doctor for passive patients but excellent for those active in selecting their own healthcare options.
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