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Ophthalmologist (eyes)
38 years of experience
Accepting new patients

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Terrible scheduling show details Terrible scheduling
Mar 12th, 2015

The appointment had been cancelled twice previously. Both times they called the day of the appointment to cancel and reschedule. When we finally got in for the appointment, we had to wait for over an hour. After 40 min, when I asked when they thought we would be seen, they said there was one person in the queue ahead of us. They then let two other people back for appointments, one of which they had to go out and look for because he wasn't waiting in the office. We ended up being at the office for three hours. Dr. Wise is wonderful, and I understand why his practice would be busy, but the scheduling and administrative side of his office is terribly run.