Dr. Jorge Figueroa MD Patient Reviews

  • Internal Medicine West New York, NJ

Overall Rating

3.7
  • 29 patient ratings
  • 6 comments

Last 12 months:

3.0 (-0.7)

29 Patient Reviews

  • Excellent
    55%
  • Great
    3%
  • Good
    7%
  • Poor
    21%
  • Bad
    14%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 21.3 minutes

Showing 1 - 12 reviews

2.0 of 5
May 12th, 2017
Outraged!!!
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
After waiting for 40 minutes with my mother to obtain results of previous tests she gets told that her insurance was not pre-certified in time and the offices at her insurance carrier were closed. The audacity of the young lady in the front desk... she tells my mother that the doctor will see her if she makes herself financially responsible for the visit. What on earth! My mother was upset because it was her second attempt this week to obtain her results. 2 days ago it was something different, the doctor had an emergency and was not servicing patients. So my question is this, why not consider your patients and contact them before they waste their time. Unfortunately, I can't make the decision for my mother but I would not return to this doctor. The front staff is not caring to a patients time nor need. Needless to say we are still waiting for the results :-(
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2.0 of 5
March 1st, 2016
Disappointed
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Figueroa for many years now. I used to love going to him because it felt as a family practice, but that has changed over the years. You usually have to wait over an hour to be seen and get him for two minutes. He is very quick to prescribe you medicine that does not really solve the problem. Hours are not very flexible for full-time employed people. It is very difficult for me to find time to go and see him that I now think it is not worth it. Looking to switch doctors now.
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2.3 of 5
May 17th, 2013
Patient
Wait time
5 minutes
Not a good service. I waited for more than two hours, and the doctor was impatient. He didn't want to answer my questions.
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1.0 of 5
April 15th, 2013
terrible service
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Went with my sister inlaw for a office visit waited over an hour to been seen and thats with an appointment made. My sister inlaw needed a sonogram test to be schduled which the office staff was suppose to do and they would call to nofity her with the date and time, She WAS never even called back !! when you call the office to see what happen with the appointment office staff has no clue or can not even answer your question and that with being on hold for 30mins or they just hang the phone up on you. (RUDE) I'm truly DISGUSTED that we were treated this way. maybe if were hispanic service would have been better. I rate my experience a big 0 I had to click something to get my review listed
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5.0 of 5
June 26th, 2012
Concerned mother
Wait time
15.0 minutes
Very efficient and knowledgeable.
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5.0 of 5
May 31st, 2012
Great doctor
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
he treats you like a family and he really cares about peoples health ..
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2.0 of 5
May 12th, 2017
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5.0 of 5
February 23rd, 2017
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5.0 of 5
October 28th, 2015
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3.0 of 5
September 14th, 2015

4.0 of 5
August 31st, 2015
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5.0 of 5
May 12th, 2015
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