Dr. Jorge Serna MD Patient Reviews

  • Nephrology El Paso, TX

Overall Rating

4.7
  • 14 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.3)

14 Patient Reviews

  • Excellent
    93%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    7%
  • Friendly Staff
  • Promptness
  • Wait Time 11.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
April 13th, 2013
I Expected good, but got EXCELLENT
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr, Serna has a wonderful bedside manner that is both comforting and reassuring. He is direct and compassionate. Although my diagnosis was scary; Dr. Serna was patient and confident as he described my treatment options. He seemed sincerely, concerned for me and made me feel cared for. Although, I am a fairly new patient, I was treated extremely well by him and his staff. I will continue to refer my friends and family to him. I expected good, but got EXCELLENT !
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5.0 of 5
October 22nd, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Awesome Dr. I had to switch Drs because of some issues with the other Dr and I don't regret it for one second. Dr Serna is very professional, caring, and all around awesome Dr. He explained to me in 5 minutes what my other Dr lacked to explain to me in a year of going with him. His staff is nice and all around great environment. I highly recommend him.
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5.0 of 5
March 3rd, 2017
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5.0 of 5
March 3rd, 2017
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5.0 of 5
August 1st, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 30th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 23rd, 2015
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5.0 of 5
January 20th, 2015
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5.0 of 5
January 6th, 2015
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5.0 of 5
November 29th, 2014
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1.0 of 5
June 30th, 2014

5.0 of 5
July 31st, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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