Overall Review

4.7
  • 12 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.3)

2 Patient Reviews

  • Highly Satisfied
    92%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    8%
  • Wait Time 11.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
April 12th, 2013
I Expected good, but got EXCELLENT
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr, Serna has a wonderful bedside manner that is both comforting and reassuring. He is direct and compassionate. Although my diagnosis was scary; Dr. Serna was patient and confident as he described my treatment options. He seemed sincerely, concerned for me and made me feel cared for. Although, I am a fairly new patient, I was treated extremely well by him and his staff. I will continue to refer my friends and family to him. I expected good, but got EXCELLENT !
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5.0 of 5
October 22nd, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awesome Dr. I had to switch Drs because of some issues with the other Dr and I don't regret it for one second. Dr Serna is very professional, caring, and all around awesome Dr. He explained to me in 5 minutes what my other Dr lacked to explain to me in a year of going with him. His staff is nice and all around great environment. I highly recommend him.
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