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Ratings and Reviews

10 Ratings with 3 Comments

  • Excellent
    4
  • Great
    2
  • Good
    2
  • Poor
    2
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    0
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    4
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
26.7 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

Showing 10 Ratings with 3 Comments

5.0 Rating

September 22nd, 2015

Great ENT

I brought my daughter to Dr. Kaplan for a horrible sore throat. I was pretty sure she had mono, and she did. Dr. Kaplan was very thorough and allayed my fears. He continues to provide excellent care as we work through the virus. Very happy with this doctor.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

October 13th, 2011

The day I received my diagnosis of an aggressive oral cancer I was referred to Dr. Kaplan. Rather than schedule me several days out, his staff got me in that same day (thankfully, someone had cancelled). Dr. Kaplan made it a point to stay late to discuss all my questions and concerns about my disease and the upcoming surgery. In the two years since that time I have found him to be compassionate and willing to take the time to talk to me when I have questions. I have recommended him to others several times and appreciate his kind and professional manner.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

November 28th, 2009

I found Dr kaplan to have a very kind manner towards me as a pt. and was understanding.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

September 9th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

April 5th, 2016

4.0 Rating

October 25th, 2015

2.0 Rating

February 20th, 2015

4.0 Rating

February 17th, 2015

2.3 Rating

November 13th, 2014

5.0 Rating

November 18th, 2011

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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