Dr. Jose Fernandez MD Patient Reviews

  • Cardiovascular Disease Tucson, AZ

Overall Rating

3.0
  • 6 patient ratings
  • 3 comments

Last 12 months:

1.5 (-1.5)

3 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    33%
  • Wait Time 16.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

2.0 of 5
January 17th, 2017
Great Doctor, staff, not so much
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I needed a cardiology clearance at my PCP's request prior to back surgery. What a disaster!. Since there was only 9 business days to get this done, I hand carried a copy of my EKG and delivered it to one of the practice's office. They seemed to have lost it. I'd rate Dr. Fernandez a 3 or 4 professionally, his staff a negative 3 or 4. I called on successive days, trying to find out where I stood in getting the clearance. I spent an average of 17 minutes on hold before given the opportunity to talk to a human or another machine. I talked with his assistant but didn't get replies to my queries unless I chose the Rapid Response team option. A good practice doesn't force everyone to wait that long. The good ones sort out the calls in the first minute, billing, doctor calling, pharmacy calling, leave a voice mail. Not here. After a week I fired him and his practice after finding a highly recommend cardiologist who understood the need and squeezed me in.
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5.0 of 5
July 21st, 2015
What a gem!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We visited Dr. Fernandez at the Pima Heart clinic in Nogales AZ. We had two appointments, one for my wife and one for me. Very thorough and professional, glad we made the switch in heart doctors. His pep talk (out of many others) helped me to finally quite smoking.
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1.0 of 5
March 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Highly recommend dr. Fernandez. Friendly with patient and accurate diagnosis.
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