Dr. Jose Ruiz MD Patient Reviews

Overall Rating

3.8
  • 30 patient ratings
  • 6 comments

Last 12 months:

3.3 (-0.5)

6 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    7%
  • Neutral
    13%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    17%
  • Wait Time 12.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
March 16th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ruiz is very kind, caring and answered all my questions. He was very attentive and thoughtful.
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1.0 of 5
December 1st, 2015
Very bad visits
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staffing is rude and gives attitudes because they have to explain things. They have a number system that is pointless. Waited 2 hrs. To be seen. Will find a better office.
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3.0 of 5
June 11th, 2015
Poor diagnosis
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr was great but did not have any plan for my diagnosis just gave me vitamins and sent me on my way. Every time it was the same diagnosis with the same treatment for three months! The office manager was rude and very unprofessional! Went some where else!!
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5.0 of 5
July 30th, 2014
Great ENT Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ruiz is a great doctor. He really cared about me and listened to my concerns. I had surgery with him and everything turned out perfect. The front office girls were very nice and took great care of me. I will recommend him to anyone who needs an ENT Doctor.
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2.0 of 5
September 26th, 2013
Unprofessional Staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
To get a appointment was prompt. Dr Ruiz did not explain his plan of action for surgery. Just stated that I needed it. Most Dr.'s explain the procedure, how long you will be out of work, and possible complications. Then as to scheduling it, the nurse was very rude and condescending. Did not care about my schedule or needs. Refused to fill out my fmla paperwork before the procedure .Argued with me about filling it out even though my HR department needed it prior to surgery. I was treated like I didn't matter. Every time I called to ask to speak with the office manager was told she was not there and call was never returned. Overall the professionalism and courtesy of the staff is poor.
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5.0 of 5
July 16th, 2012
Wait time
20 minutes
Knows what he's doing! Recommended to many friends. Awesome staff. Solved my sinus misery!! And even made sure I come back for a check up to be sure. Great prices as well. Love this doctor and felt very comfortable.
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