Dr. Jose Prudencio Jr MD Patient Reviews

  • Urology Newport, PA

Overall Rating

  • 12 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.3)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Promptness
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 1 review

1.0 of 5
February 6th, 2014
Good doctor but the scheduling is impossible
Absolutely great doctor but I absolutely can't recommend him because his voicemail system absolutely prevents scheduling an appointment. They close at lunch. They close at 4. They close all weekend. At all other hours I am at work. During the hours when they are open they NEVER answer the phone and they refuse to provide an extension at which anyone will answer. So: Leave a message. Then, they call back if and when they feel like it - maybe the same day, maybe 3 or 4 days later - and if I'm not near the phone at that time, tough luck; try again, because they are NOT going to follow up. The result is that I have been denied needed treatment for two weeks with this endless run-around and that is unacceptable.
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Doctor's Response

Urology of Central Pennsylvania is sorry to hear about your experience. Please call 717-724-0720 for East Shore Appointments or 717-763-1174 for West Shore appointments or log unto our website www.urologycp.com to direct questions/concerns. We sincerely apologize for the inconvenience and if we knew who to contact we would. Thank you!

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