Dr. Jose Ugarte MD Patient Reviews

Overall Review

2.8
  • 16 patient ratings
  • 7 comments

Last 12 months:

1.0 (-1.8)

7 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    44%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Wait Time 45.9 minutes
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
July 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Worst AME on the face of the planet. Appointments happen 3.5 hours after scheduled time.
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1.0 of 5
January 11th, 2016
Horrible
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My wife went to Ugarte for a possible cold while she was approximately 3 months pregnant. Ugarte denied medical attention for my wife after he found out she was taking medication for her reumathoid arthritis, he told her she was knowingly hurting the baby and was not going to see her. My wife had 5 Internal fetal medicine doctors aside from her obgyn, with experience, who were monitoring her medicine intake!!!! My wife went home crying uncontrollably thinking she was hurting the baby. I immediately called the office and demanded to talk to him, a nurse came back on the line and I explained to her why I needed to talk to him, she puts me on hold and then comes back saying he is doing his rounds and would be unable to talk to me. She continued to try and defend him, saying maybe my wife should go to her doctor. Took her to urgent care were they confirmed what my wife was taking with obgyn and they were able to to prescribe her some medication and got better. Our baby boy is one healthy beautiful boy, Ugarte is a horrible person and would not recommend him.
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1.0 of 5
May 21st, 2012
Horrible
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Had a 2:30 appoitment, didn't see the doctor until after 6 p.m. After I finally saw the doctor, he spent about two minutes with me. The doctor mis diagnosed my issue. I could also tell that the doctor and staff wasn't even listening to what I was trying to say. Trying to get the office staff to complete task, such as referals and follow ups, was like pulling teeth. The office never asked for a follow up for some blood work that was done. Please, please do yourself a favor, go elsewhere.
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5.0 of 5
September 1st, 2011
Gives you his full attention
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ugarte is one of the most caring doctors I have ever had.
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2.0 of 5
December 20th, 2010
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ugarte is a good doctor as far as his skills, compassion, etc. goes. But his office staff, which he seems to change frequently, does not seem to care about making referrals, scheduling appointments, etc. And the waiting for several hours in the office for each appointment means one's whole day is shot, sometimes just for a brief follow-up appt.! As much as I liked him as a man, and as a doctor, the lack of efficiency made it too difficult to get any other medical services. This is why I felt forced to change doctors.
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1.0 of 5
December 14th, 2009
Loooong wait
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
The big issue at his office is that you will spend most of the day waiting. Hewill book you ininthe mornin and you may sitt eitherin the witing area or in the room for a long time (Hours!) This have happend to me now 3 times. (do not have a choice)
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2.0 of 5
February 26th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
This physician used to be very good, but is now moderate to poor. His office staff is rude and appointments are a problem to make. Then, the doctor makes you wait 1 to 2 hours for an appointment. Why make early appointments if he is too lazy to get to the office to see patients. I changed doctors quickly.
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