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Dr. Joseph Bivens Is this you?

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17 Ratings • 1 Comment

3.9
  • 11
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  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
27.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 17 Ratings

Office staff unprofessional

Posted on February 18th, 2011

I had 6 areas of smartlipo (laser) done by Dr. Bivens.I am only a little over a week after surgery but already like what I am seeing especially my arms which were very saggy. Dr. Bivens is very caring and professional. However, the staff did not communicate well with me or each other. Phone calls and emails were not returned in a timely way or at all and false promises and statements were made. They scheduled me for a 9am surgery and made me wait until 10:30 because they forgot to tell the doctor. They scheduled me for a post-op appointment and again, no doctor. Although I liked Dr. Bivens and it looks like he did a good job, I would not recommend going here based on the poor office staff.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 15th, 2017

Five Stars

Posted on October 24th, 2015

Five Stars

Posted on September 12th, 2015

Five Stars

Posted on May 25th, 2015

Five Stars

Posted on March 3rd, 2015

Five Stars

Posted on February 1st, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on January 27th, 2015

Five Stars

Posted on November 21st, 2014

One Star

Posted on October 24th, 2014

Five Stars

Posted on October 3rd, 2014

One Star

Posted on September 15th, 2014

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