Joseph K Bivens MD Patient Reviews

Overall Rating

  • 16 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 27.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

5.0 of 5
February 18th, 2011
Office staff unprofessional
Wait time
10 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had 6 areas of smartlipo (laser) done by Dr. Bivens.I am only a little over a week after surgery but already like what I am seeing especially my arms which were very saggy. Dr. Bivens is very caring and professional. However, the staff did not communicate well with me or each other. Phone calls and emails were not returned in a timely way or at all and false promises and statements were made. They scheduled me for a 9am surgery and made me wait until 10:30 because they forgot to tell the doctor. They scheduled me for a post-op appointment and again, no doctor. Although I liked Dr. Bivens and it looks like he did a good job, I would not recommend going here based on the poor office staff.
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