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Ratings and Reviews

20 Ratings with 3 Comments

  • Excellent
    14
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  • Good
    2
  • Poor
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
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Spends Time With Me
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Easy Appointments
Wait Time
23 min

Showing 20 Ratings with 3 Comments

4.0 Rating

July 25th, 2016

It's hard to give a completely accurate assessment of Dr. Cocozzella because he was the attending doctor there and I primarily saw residents that he supervised. However, he does oversee what they prescribe and meets with you at the end of your visit and I thought as far as psychiatrists go, he's pretty good. He's probably the most warm, personable and down to earth psychiatrist that I've ever met. He genuinely conveys interest in patients and has always spent a decent amount of time with me. As for how he prescribes, I get the sense that he's very sharp and knows what he's doing . Did I always agree with what he prescribed or go along with the plan? No, however this would have been the case with anyone.

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1.0 Rating

February 22nd, 2016

Prescribed me 2 medications that shouldn't be used together, causing a heart condition

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 7th, 2015

My daughter was in the tub with a knife to commit suicide

My daughter was able to secure an emergency appointment due to her desperate need for relief from the excruciating pain of depression. I had witnessed her rolling in her bed in a fetal position screaming from the pain inside. For anyone who doesn't understand the pain of depression, she describes it as having your insides jackhammered, or having had open heart surgery and being awake afterward on the operating table, realizing they forgot to sew you closed. She begged to be put back on the antidepressant that was effective before another doctor changed it. He refused and told her to just go to therapy. She told him he doesn't understand the pain she had endured up until the appointment and that he was essentially sending her home to die. She begged. My daughter then indicated she would have to seek another provider immediately because she could no longer deal with the pain. He dismissed her nonchalantly and walked her to the door. He proceeded to the elevator for his lunch break, however after seeing her there, he took the stairs. My doctor called me screaming and crying hysterically, broken that someone could be so depraved, cruel and callous. I stayed on the phone with her. She returned home in a panicked state to take the old antidepressants from which she had just gone through a painful withdrawal. When she opened the drawer, she said "Mama, these knives look so beautiful right now. All of the pain would just go away." I reasoned with her, while running to my car. She seemed to have calmed down a bit. I immediately ran to my car and drove 90 miles to her home, and found her laying in the bathtub with a knife resting on her stomach. My daughter told me word for word "I didn't want to make a mess mom." I almost lost my daughter that day, and a complaint to the Massachusetts Board of Medicine is to follow. All she needed was a dose of Effexor and he dismissed her. She has seen another doctor since on an emergency basis who agrees that what this man did was deplorable.

Wait time
40 minutes
Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 22nd, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 25th, 2017

5.0 Rating

May 25th, 2017

5.0 Rating

April 26th, 2017

Wait time
15 minutes
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5.0 Rating

January 25th, 2017

5.0 Rating

September 18th, 2016

Wait time
10 minutes
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3.0 Rating

September 5th, 2016

Wait time
20 minutes
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Appropriate Follow-up

5.0 Rating

May 16th, 2016

Easy Appointment
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Appropriate Follow-up

5.0 Rating

November 18th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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