Dr. Joseph Kern MD Patient Reviews

  • Sleep Medicine Albuquerque, NM

Overall Rating

1.0
  • 2 patient ratings
  • 1 comment

Last 12 months:

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2 Patient Reviews

  • Excellent
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  • Great
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  • Good
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  • Poor
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  • Bad
    100%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 10 minutes

Showing 1 - 2 reviews

1.0 of 5
June 12th, 2017
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I only saw Dr Kern twice before he left this practice. Both times I was very unimpressed with him. He was cold, distant, and seemed very uninterested in what I was saying. After my initial meetings with him I dealt with others in a range of positions. Service was terrible. Getting them to return phone calls was next to impossible. Twice the pressure on my machine was increased quite a bit, causing increasingly severe abdominal pain and other very concerning problems. I had to call several times over 2-3 days and only reached someone to help me after raising my voice. I later found that my pressure should never have been increased and the level they increased it to was extremely high. I repeatedly had problems getting new supplies - asking to pick them up only to be told, days later, that they had mailed them, with postage due. And I'm not the only one to have similar problems. I know of others that stopped going there. I am now going to another sleep center and am VERY happy with my new office.
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1.0 of 5
December 19th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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