Overall Rating

3.9
  • 23 patient ratings
  • 4 reviews

Last 12 months:

4.2 (+ 0.3)

4 Patient Reviews

  • Highly Satisfied
    61%
  • Satisfied
    9%
  • Neutral
    4%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    17%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Fair and Accurate Diagnosis

Showing 1 - 4 reviews

1.0 of 5
April 21st, 2016
Didn't take time with me
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
I met with this physician for the first time and found him to be nice, but totally uninterested in my needs as a patient. The whole WNY Urology Associates experience was like being a cog in a huge machine. I'm a healthcare professional myself, so I realize how important efficiency is, however, this place took it to a whole new level. Everyone was very prompt and nice, but I saw 5 different people in 20 minutes. I spent the most time with the lovely lady who does scheduling at the end of my appointment. As for the MD, he came in and shook my hand, which was great, but within 2 minutes he was talking about expensive, scary tests that would require time off from work and an expensive copay. He took no time to learn about me or what symptoms I was having. I realize some tests are necessary, but at least sit down with me for 10 minutes and let's talk about what is going on. I know MD's are busy and I respect that, but he breezed in and out so fast that I had no idea what was going on. I am a smart, professional 40 year old woman who is not easily intimidated and I was overwhelmed. I can't imagine how an elderly patient or someone who was already scared would feel. Note to the practice...I would have waited an hour for the MD if he would have taken 15 minutes to get to know me. I was totally turned off and I will not go back.
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5.0 of 5
February 17th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
best ever.
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5.0 of 5
January 23rd, 2016
Outstanding Urologist
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Greco is one of the most outstanding urologist we've ever used. He's very knowledgeable, kind and experienced. Of course, because he is outstanding, he can't spend as much time as he used to but he is very thorough and competent.
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2.0 of 5
May 4th, 2015
Huge Volume Practice means mistakes
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Assembly line process. Didn't give antibiotic after scope. Got infection, then gave wrong antibiotic.
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