24 Patient Reviews
- Friendly Staff
- Wait Time 15 minutes
- Spends Time With Patients
- Bedside Manner
- Fair and Accurate Diagnosis
- Easy Appointments
- Appropriate Followup
Showing 1 - 12 reviews
I am unaware of who this patient is and would welcome the opportunity to address her concerns directly. I am sorry for her experience. The information she has provided is incorrect. Regarding "tried to reach the Dr after hours. Was told that he was not to be contacted under any circumstances." This is incorrect. I, Dr. Stubbs, personally cover all my after-hour calls 24/7/365. The main office line is automated and allows the caller to leave a voice-mail which is then immediately sent to my cell phone and I, Dr. Stubbs, personally call that person back. Additionally in order for a physician to maintain hospital privileges his/her office must be covered 24/7 by a medical provider which in this case is me. As well, before surgery every patient is provided a 10-page "Preparing for Surgery" booklet which lists the office phone number for patients to call if any problems or questions arise. This information is also available on office website www.urogynsavannah.com. To be clear, after-hours I, Dr. Stubbs, am the one returning these calls to the patients. No exceptions. I much prefer patients to call me rather than going to ER where they may have to wait several hours and be seen by a provider who does not know their history. Moreover, if there is a problem, the ER doctor will end up calling me anyway so it is much preferred I am involved from the beginning. If after to talking to the patient, she still needs to go the ER, I can then call ahead and prepare the ER for her arrival. Regarding this patient being sent home "too soon after a complicated surgery", the majority of surgeries I perform are advanced complicated surgeries and a patient must meet several strict criteria to be eligible for discharge home. Over 99% of my patients meet these criteria and are discharged home within 24 hours of surgery. The typical follow-up after major surgery in my office is at a minimum 1 week, 6 weeks, 12 weeks and one year. I am sorry this patient did not have a good experience and would be happy to see her again if she is in need. It is wonderful that the web has provided an information highway on which people can research their conditions and seek reviews/opinions from others. What is also helpful is to talk with your provider when things like this occur so that your provider can get direct useful feedback, exam you to see what did or did not occur, provide solutions for improvement, take corrective action and hopefully help future patients and providers.
Irregular menses (periods) are typically due to either hormonal or structural issues which is why after establishing normal uterine anatomy birth control pills are an excellent option for correcting menstrual irregularity in some patients. However birth control pills are not without risks nor are all women candidates. The risk of venous thromboembolism is increased among OC users (3–9/10,000 woman-years) compared with nonusers who are not pregnant and not taking hormones. While absolute numbers may not be impressive, a thromboembolic event can be very devastating - resulting in life long suffering and death. Obesity is defined as a body mass index (BMI) of 30 kg/m2 or greater. The risk of venous thrombosis increases with obesity. As such an obese patient on birth control pills is at a significant increased risk of thromboembolic event. Birth control pills came to market in 1960 so much of what we know now we learned many years ago and much of this knowledge has not changed. One such important irrefutable fact is that estrogen (which is one components of combination birth control pills) increases the risk for a thromboembolic event and the more estrogen, the greater the risk. The American College of Obstetricians and Gynecologists (ACOG) provides an excellent discussion on use of OCPs in women with conditions such as obesity (Obstet Gynecol. 2006 Jun;107(6):1453-72. ACOG practice bulletin. No. 73: Use of hormonal contraception in women with coexisting medical conditions.) Additionally some birth control pills that may be appropriate for younger women would not be appropriate for older women; so despite a woman taking birth control for many, many years, her hormonal needs and precautions taken may change as her body changes. Each time a physician sees a patient, be it a new patient or a return patient, it is the duty of that physician to reassess the current diagnosis and treatment to insure the patient is getting the proper care. Sometimes the care pathway stays the same and other times it changes. For a physician to "rubber stamp" someone else's plan without evaluating the patient or treatment course is wrong and moreover it is dangerous. Unfortunately this means that sometimes patient will get upset and confused as to why Dr. "B "does not just do what Dr. "A" has done previously. In 1990, obese adults made up less than 15 percent of the US population. By 2010, obesity rates were 25 percent or higher, and today roughly two out of three U.S. adults are overweight or obese (69 percent) and one out of three is obese (36 percent). People who are obese, compared to those with a normal or healthy weight, are at increased risk for many serious diseases and health conditions, including the following: all-causes of death (mortality), high blood pressure (hypertension), high LDL cholesterol, low HDL cholesterol, or high levels of triglycerides (dyslipidemia), type 2 diabetes, coronary heart disease, stroke, gallbladder disease, osteoarthritis (a breakdown of cartilage and bone within a joint), sleep apnea and breathing problems, some cancers (endometrial, breast, colon, kidney, gallbladder, and liver), low quality of life, mental illness such as clinical depression, anxiety, and other mental disorders, body pain and difficulty with physical functioning. No one likes to hear they need to lose weight or quit smoking. We all know the risks. And I wholly appreciate the struggle most of us, including me, have with our weight, but for a provider to NOT discuss obesity with a patient due to fear of feedback like above is a failure on the part of the provider. I choose not to make that mistake. My goal is to provide each patient with the tools and knowledge to achieve a better quality and quantity of life in such a way that patients take it to heart rather than refute it. Hopefully, I am successful the majority of time.
I am certainly sorry for this patient's experience. I do not know who this patient is and would have like to have had the opportunity to address her problems directly. A bad experience many times causes one to criticize everyone and anyone in his/her path. I take exception in this patient slamming every aspect of the office including ease of appointment, courteous staff, promptness, accurate diagnosis, spends time with me. Contrary to what this patient reported, unhappy patients and/or patients who experience suboptimal outcomes typically get more time as compared to those who are happy and/or with optimal outcomes. I understand this patient's feelings towards me, but I do not agree with her feeling towards the staff. Tiffany, Tiana, and Kathalyn, are wonderful, respectful, compassionate individuals. Regarding this patient's numerous subsequent surgeries, removal of mesh can be very complicated and some surgeons may not possess the skill-set requisite to accomplish the task successfully.
Treatment for female pelvic floor dysfunction has changed dramatically over the last ten years and there are excellent surgical and non-surgical options with proven long-term success. Too many women suffer needlessly for years due to fear and/or misinformation from friends, family, the internet and even medical providers. I have seen women who have endured 40 (forty) years of suffering before seeking treatment. It is great this reviewer found relief and there are many others just like her. Today's woman is more active (physically and sexually), living longer and there is little reason why she should settle for a lesser quality of life when there is a better one within her reach.
"talked on his cell phone through out my visit even while examining me". Patently false. This would never occur. If I had to take a call (perhaps from another MD calling from the operating room) I would explain to the patient I had to take the call and step out. I am sorry if I came off rude to this patient and she was in tears several time when leaving. Upsetting the patient was certainly not obvious to me or my staff. My staff and I strive to provide a compassionate and respectful environment and if we fail to do this, I am sorry. It is my fault. We all make mistakes and rather than doing them repeatedly, I would hope that in the future, patient(s) verbalize her/their concerns to me or my staff directly so that we can address them immediately.
The facts about metastatic melanoma, a serious skin cancer, including signs, symptoms & what happens to the body in each stage of cancer.